They were very friendly and helpful.

Rooms were smaller than pictured. Specially the king room super small. My king size room wasnt ready when they had giving it to me so they were kindly to just upgrade me to a 2 queen bed which worked out for my daughter & i. This room was much more regular spacious room as any other normal hotel rooms. rooms were decent to stay and area can be deceiving but its perfectly safe. They do have alot of cliente.

It was actually much better than expected, being so close to the airport and freeways. Yes there was some traffic noise but we had good sleeps. There was a good small fridge and microwave in the room. The lobby was spacious and provided the free coffee and hot water carafes for tea. There is a lovely swimming pool. There was a big spacious and quiet courtyard with tables to hang out with friends and family staying in other rooms as well as small shop to buy essentials including many microwaveable items. Also an hourly airport shuttle and baggage storage for after checkout.

I honestly don't know why this hotel's average rating is 6.5. They are very good. The hotel is simple but very clean and tidy. The service is excellent. They provide a free shuttle service from the airport that is super fast. There is coffee available in the lobby from 4 am, which is great because we leave early for activities in Oahu. The hotel has free parking. The room has a microwave and refrigerator. I read that many people complained about the noise from a nearby construction project, which is now over and that it will greatly increase the value of stays there because there is a monarail leaving the airport for Waikiki and it stops right around the corner from the hotel. Excellent! I will be back many times!

Nothing! Everything Perfect!

I liked the location from the airport. Staff was wonderful. I had a older room not like the picture but still a great place to stay and when I return I'm booking with then again. The fridge in my room had a little slow leak and to be honest I would have scored them as perfect if it wasn't for that and what expected my room to look like than what I got. oh and I traveled solo and felt safe. They have cameras everywhere and staff walking around securing the area

just that the room I got was not like the in the photo when I booked and fridge had a slow leak. other than those two things everything was great!!

The location was great! Extremely close to the airport. The staff was incredibly friendly. I would definitely come again. In terms of cleanliness, the room was very neat, had a tv, and a desk. During my stay, I was not bothered. There was a pool that is accesible, overall I felt very welcomed.

There was nothing I didn’t like. I felt like possibly the cost for the rooms could’ve been better, but honestly for what you’re getting and the fact it’s in Hawaii, it’s difficult to find a better price.

Always availability to let my father stay when he travels through. I booked the room and talked to the helpful staff that were able to assist us considering I do not live on the island. It showed tremendous "Aloha" to Micronesians despite known prejudices. Thank you for treating us as human, showing grace, kindness, and patience. My father stayed with no hassle and was able to catch his flight the early next morning, he was safe and well rested. I plan to book with this hotel every time my father travels, love and appreciation to all staff members. Graciously, J.B. Charles

Centrally located to the airport and all of the sites we wanted to see. Outside spaces were nice. The pool was nice even though I didn’t get in. It was surrounded by beautiful tropical flowers. The staff was very friendly whether they were front desk, shuttle, or housekeeping. We really enjoyed conversing with Sam and we enjoyed the kitty cat.

Close your airport and affordable plus they had a small store that sold food items and toiletries among other things. Great staff!! There is a good Chinese food restaurant attached to front of the property and a nice bar just off the lobby of the hotel.

Parking was difficult if you arrived back later in the evening as people from all over eat at the Chinese restaurant and there was construction on the front street so I’m sure that’s why parking was scarce for those of us staying there. Some people were loud outside my room pretty much every night but that is at any hotel seeing as so many people have no concern for others.

Hotel great since we come for the beaches and weather. No charge for parking is a big plus!! We do not need the Waikiki hotels since coming to islands for 20 years.

Elevator was broken so we had to climb up multiple stairs. We are senior citizens. Fix elevator soon.

Great place to stay if you are coming into Honolulu late from a flight or won't be spending much time in Honolulu. Nicer but more expensive options in Honolulu/Waikiki area if you are spending much time there, but this is great for quick overnight. Nice lounge too.

Everything was fine, the facilities are a bit old but a lot of people who write bad reviews are just very picky, good place to overnight quickly by airport, the Shuttle to Airport was great.