Beautiful view and the room was decorated wonderfully, the bed was comfortable and there was plenty of space. Really liked having the direct access to the gardens (though a bit awkward having people walk by looking into our room). The staff were lovely, especially the lady on our first night, she spoke fluent english and the second lady spoke enough english for us to effectively communicate. The whole hotel was very much how I imagined traditional styles there would be.

I used the spa bath, filled it up and got in then started the bubbles, at which point a musty smell began and didn't stop until the bubbles stopped. Once out of the bath and drained there was a lot of limescale. I don't think the jets had been run for some time. There was mould on the shower ceiling and the bathroom door handle fell off with just a light touch, it appeared as if it had been previously glued on. Breakfast was perhaps normal for europe, it seemed a little bare to me. The coffee machine dispensed very little - maybe 20ml so had to do a few presses to get even half a cup.

Lovely Chatellerie which oozes character in a beautiful location. We used it as a stop-off on a very long drive (out of season) so we didn’t see the the property at its best, but what we did see was lovely. And the staff are exceptional, charming, and very welcoming.

Room was a little tired, but nothing a few minutes with a screwdriver and some paint wouldn’t fix. Didn’t detract from our evening.

Loved its old worldly charm . We had a room on the ground floor in the courtyard so no problem with managing suitcases. It was huge and nice and quiet. The view from the dining room was fantastic looking out over the valley below.

Nothing

Manager who owes the hotel was amazing and very accommodating. Lovely hotel with history. The manager spent time telling us the history of the building. We stayed in room 28, stunning view and jacuzzi was awesome. Highly recommend this hotel and will hopefully return in 2025 🥰

This hotel is so lovely. We were looking for something close to Calais as we were taking Le Shuttle, so this was a random choice that delighted us both. Cassel is a beautiful town and the hotel felt very much like the experience of being in the town - it has elegance and personality, and the host was so kind and helpful. We're sure we will be back for another visit.

Wow, what a find, hidden behind two large wooden gates leading to a small attractive courtyard, the hotel looks wonderful. I would definitely recommend this hotel as a stop-off point to & from the tunnel. The hotel is stunning with plenty of history, offering charming views of the surrounding landscape. The village is worth a look around coming to life after 7pm with cafe music. Not a lot of English spoken in the village, but this added to its charm although the hotel staff do speak good English). The reception photographs are a definite talking point.

Firstly, they let me park my motorcycle in the courtyard which was secure. The view from the panoramic restaurant was a good way to start the day. Cassel is a wonderful little town with great restaurants and a lot of history from WW1.

Room lovely, staff very friendly and helpful

We struggled to bring our cases from the car park - lots of stairs. It would have been better if we had been advised to take luggage out the car, into the hotel, before parking.

Staff very friendly and helpful. The room was unique in its style, decor. The breakfast restaurant had an amazing view across the fields of flanders. The hotel is in an ideal location to explore a lovely town.

The car park was a little difficult to get to and some distance from the hotel. You could unload your luggage at the front of the hotel in a narrow street which could be quite busy with 2 way traffic. However this is only a small criticism of a very pleasant stay.

Wonderful wide view of surrounding countryside from our beautiful room ; fascinating historical connections with World War One armed services, both British and French; elegant saloon used at breakfast.

Huge restaurant space with spectacular view currently (and hopefully, temporarily) not used for diners, except for special events.