The staff were particularly friendly attentive and helpful. Charlotte at the Reception desk helped immediately when we had a room booking problem. The evening bar man (we didn't know his name) was very attentive and friendly and seemed like he worked constantly as he served lunch in the top floor restaurant too and was very charming, helpful and friendly throughout our stay. The room was spacious with a balcony and everything we needed for a very peaceful rest,/relaxation particularly air con was a bonus. A great feature was integrated water fountains on each floor corridor so we had a constant supply of still and sparkling chilled water. A wonderful sushi restaurant/take out in the foyer was open most afternoons and evenings and we had excellent and speedy service from.

The communal area in the foyer/bar area was not particularly comfortable to sit in for very long.

Great location on the beachfront. Comfortable clean bedrooms with slippers, tea and coffee and cot provided, plus blackout curtains. Great to have pool and gym facilities. Breakfast was good buffet and evening meal at restaurant was also pretty good with a bistrot meets gastro feel. Restaurant views are great over the sea and we liked that it was in the building making it easier to get back with young child, plus the restaurant gave us a table with enough space for buggy. Car park was under works during our stay so we had to park on the street - think it was cheaper than hotel car park anyway. Overall very pleasant stay.

The lighting in the bedroom was not the best, just white spotlight reading lights and main light - could have other warmer lamps.

Hotel clean and comfortable

Staff were very unhelpful on arriving quite late after a long journey and hungry . We requested a table in hotel restaurant to be told it’s full no apology I’m sorry would have been nice We asked if there was anywhere we could get something to eat and just got back no Also requested snacks at bar to be told they don’t have them and witnessed other people with snacks

We loved the hotel, the location was perfect. It was immaculately clean, the staff very friendly and the room comfortable. We would have loved a balcony but that is just a nice to have. The pool was great - although ran out of towels when we were there.

We didn't realised that we needed to prebook parking. Maybe an oversight from us, but maybe could be clearer when booking

The hotel staffs and the hotel vibe feels very warmth and welcoming. Very clean, and relaxing. Very wonderful service from check in to check out. The staff (Walid) was exceptionally very helpful! He not only helped with what we needed but also suggested a very good restaurant around the area, and is very friendly. Great customer service. Another plus point is the sushi restaurant. As someone from Japan, I dont really like eating sushi when traveling to other countries, but I got very curious with the type of sushi and were surprisingly very very good(foie gras sushi).

The only thing probably is that the breakfast seems very expensive 19euro for continental breakfast option only.

We stayed in an Executive Double Room with Balcony with easy access for my husband who is a wheelchair user. The room was very comfortable and the view from the balcony was amazing especially at sunset. However what made our stay an unforgettable and pleasant experience was the kindness of the staff, particularly Walid who was so attentive to our needs and just so polite and so kind. But also a big thank you to Emilia and Maxime who were always ready to assist. There was no parking space available for us at the hotel but having a blue badge allowed us to park for free anywhere during our stay in Deauville. We will definitely visit again.

We did not find the bathroom to be safe enough for my husband whose mobility is reduced. The shower seat was not sturdy enough and we think that a wall mounted folding shower seat would be more appropriate as well as more grip bars (for both left and right handed people). Also we feel that the shower area could be fitted with non-slip floor material as the current floor was too slippery after a shower.

Lovely hotel modern but in a old character property. Great sushi Bed super comfortable Shower brilliant Location perfect and friendly staff.

Breakfast should be included in room rate. So disappointing to come away on holiday and not be able to eat. Would have been lovely to eat on the top floor in the morning with a view. But no they want 45 euros for breakfast extra ! even though you have paid over 200 euros and the food is there anyway. This is the way these disgusting companies are operating now. All they care about is money not the guest experience or making guests happy. Absolutely scandalous

Good location, friendly and service minded staff. Clean and modern. We were staying with 2 kids in a family room, which was very practical and spacious.

Breakfast buffet was very international without a “french touch”

Will definitely book again should I visit deauville again We were welcomed by very friendly receptionist Rooms are spacious clean and comfortable Location was just perfect in city a Center and close to everything There was a water dispenser for unlimited drinkable water supply

Nothing I didn’t like except sushi smell at the reception was a bit weird

Breakfast ok but pricey if you just want toast and a coffee. Hotel very well appointed and excellent staff. Swimming pool a real treat.

Felt the sink was a waste of time and water, not possible to plug. Car park under the building was to say the least a very good test of manoeuvring skills, don't take a big (modern) car.