Very nicely done, spacious, modern. The food from the restaurant was very good. There was a nice terrace that we could have a drink at. They had really gone out of their way to make us feel at home in the room with dog bowls and baby bath & cot. The bathroom was lovely and we liked the separate loo. Breakfast was very relaxing and a good choice. The staff were all very friendly and helpful. Not that we got to use it but popped our head into the gym which was again nicely done with towels / water, enough machines for a decent workout! Loved the hotel, it exceeded our expectations and we would come back for sure! Thank you

At first we were a little concerned with security around the car park but the reception explained there is a night warden who watches over the cars - it’s also good that we could see our car from the bedroom (there is a nice fence so it’s not an exact view of a car park)

We had one of the larger rooms, so space wasn't an issue. It was comfortable and had everything we needed. Nice shower, big soft towels and nice toiletries. Really close to the Louvre gallery, and walking distance to the RC Lens football ground. When the bar/restaurant was open, there was a lovely area to have a drink. Free parking behind the hotel was good too.

We went to watch a football match, so wanted to have a drink in the bar before the game, but the staff at Reception told us the bar was closed...specifically because the match was on. (The bar had been open at the same time the previous day.) The hotel is approx. 30 minute walk from town, so there were very limited alternatives to have a drink before the match. We also ate in the hotel one evening. The menu was shown in both French and English (on separate pages) and all prices were in euros. But the French menu showed a higher price than the English menu for the same meal, and we were charged the higher price. So please double-check before ordering.

- The business superior room was comfortable and dog friendly friendly. This is the first time I've come across rooms with feeding bowls for dogs. - The bathroom was clean and had a shower. The toilet was separate to the bathroom which seems to be a theme for modern hotels. - The in-house restaurant was great and had a good manu for dinner. - Evening staff and restaurant colleagues are excellent and very helpful. - Large sit-down area to have a drink in the sunshine.

- The superior business room was smaller than expected due to cupboards and table placements. - The approach to parking is through narrow one way roads through a new build so expect some diversions while building work is ongoing.

We stopped here because we were visiting Louvre-Lens and the hotel was very convenient. There was free car parking reserved for the hotel in a street behind the hotel. Very easy to get to from reception. Room and bathroom were excellent with tea and coffee making facilities. Breakfast was a buffet style and had a wide selection.

We were on a ground floor room facing the main road between the hotel and the Louvre. It was slightly lower than street level and needed the curtains drawn to prevent passers-by seeing in.

Delightful hotel with lovely staff. Right by the Louvre in Lens, this modern hotel is in converted terraced houses that were once homes for miners. The whole hotel is elegantly presented and decorated - dark colours beautifully lit - and includes an excellent restaurant with delicious food, beautifully presented. Very dog friendly hotel.

The beautifully appointed 'cosy' room was too small. There was little space to even open a case. Suggest you book one of the other sized rooms. It was very surprising that such a modern hotel had no EV charging point.

The rooms, the staff and the restaurant were all excellent. The food and service were great, the staff could not have done more to ensure a comfortable, pleasant stay for me, my parents and my dog. They were simply there, happy to help and always with a 'can do' approach. We were tired after driving all day and the experience at the hotel was just what we needed to recharge! Highly recommend!

Nothing I can think of.

This hotel is so well run. All the Staff are trained to the highest standard. Helpful. Knowledgeable cheerful especially Orane the Receptionist who went out of her way to give us directions and local information. Our room lacked nothing.large.well furnished comfortable. The Chef is innovative and the food is different and delicious. Cannot praise this hotel enough. .

Such a beautiful building, wonderful front desk staff, so helpful, also good service in the Restaurant. The draught Beer was the best, pleeeeeeeez send some to the UK!! We checked out very early to catch the Ferry but the front desk Manager still provided us with some breakfast. Big thank you to him.

The room was very small, we had to move the bedside lamp to open the wardrobe. We found the Restaurant menu quite limited but they very kindly made us vegetable Pasta.....I know, unthinkable! Big thank you to the Chef.

This hotel is exceptional. The receptionist when we arrived was so friendly & helpful, had a good chat about local facilities etc faultless. The gym is brilliant with amazing equipment. We had dinner in the restaurant, and the restaurant staff were just brilliant , I have to say the barman was exceptional, his recommendation for the red wine was perfect with our food , and he made very nice g&t 🙂. Very peaceful and comfortable room , very clean and perfect.. breakfast also brilliant. Very easy to park and very convenient for the motorway. We will be back

Nothing

Very well designed room - soundproofed, lovely products in bathroom, very dark with no artificial light in bedroom, comfortable bed, good food. Very close to Louvre Lens for an interesting visit. Part of a very impressive urban regeneration project.

Cold bathroom. Underfloor heating would make it perfect.