Dinner quality mediocre, service erratic, ordered at 19 00 received food 21.00 .had to ask twice for the wine, which came halfway dinner.

City Centre, quiet, close to the castles

Room and dinner

Location comfort parking

Nothing

Location was great. Very clean. Spacious room.

Needed a fan in the room. Not enough staff for the evening meal. We waited 40 mins for the drinks and they hadn't taken our meal order. We left and went to a restaurant nearby.

Dinner at the Hotel Restaurant was very pleasant. Nice service and good food. Tables and restaurant room nicely decorated. Breakfast is fine, fresh ingredients but modest variety. The organisation should though be improved: missing flat-plates (soup plates provided instead). The personal is kept very busy having to deal with way too many tables. A second person would be of help especially in the rush breakfast time.

Room (facing the backyard scaffoldings - work in progress still full price charged and 20% more then what stated in the tariff-tag in the room) was described as a comfort 20 square meters room - in reality 20 square meters were meant probably considering the bathroom. The whole experience was quite cramped.

Hotel reception person was indifferent. Totally unhelpful and I felt as though this was perhaps because I was not afluent French speaker. Who knows! The hotel itself was fine but I had a real hassle attempting to book a table for dinner. I'd emailed the hotel well in advance requesting a table booking but I did not receive a reply. I would NOT recommend this hotel.

The attitude of the person who I met at reception. A total waste of space!

The location.

Paid for a twin bed room, got a solo bed room. Paid more than the price shown on the property’s board. Manager refused any sort of commercial gesture. Bed was dirty and looked 100% like someone had already slept in it.

The owner or manager of this hotel did not show ounce of encouragement when we first arrived at the hotel. No welcome, nice to see you have arrived safely. we had asked for a safe and secure place to store our touring bikes and he just said go to the back of the hotel which was a car park cum building site. no garage or open store room to keep our bikes. He then very reluctantly came with me to the car park and unlocked a door to cellars. where we stored our bikes for the night. He then allocated a twin room instead of the double we had booked. He reluctantly changed our room for a double. we were so dissatisfied with this hotel that we couldn’t face having dinner there but went to The Park Hotel instead where we had a fabulous meal and warm welcome. we would not go back to this hotel if we were paid. Really atrocious service and he didn’t really care a fig whether we enjoyed our stay or not. we strongly recommend anyone not to stay at this hotel.

Everything, but especially the ignorant owner/ managers.