Excellent location on the market square. Historic and interesting town with lots of independent shops and cafes/restaurants all within easy walking distance. We were glad we booked the private parking option (garaging nearby) as parking is limited in Obernai. All staff were very friendly and helpful, including Romy, the manager's dog.... Hotel has been refurbished through out, but still has lots of character and charm. Our room was quiet, well equipped and comfortable. V good selection at buffet breakfast.

No public space to sit in, except for the breakfast area, which becomes a cafe during the daytime. Not really a problem though, as we were out exploring all day and then ate out as there is no evening restaurant in the hotel.

Hotel Review: Exceptional Hospitality and Memorable Stay Our stay at this property was nothing short of perfect, and the incredible staff made it truly unforgettable. From the moment we arrived, we were greeted with warmth and genuine hospitality that set the tone for a fantastic Christmas celebration. The property went above and beyond to make our stay special. I had requested an upgrade or a room with a good view as it was a special occasion for us, and they delivered on both counts. We were welcomed with a bottle of champagne, and the spacious room with its stunning view was simply delightful. The thoughtful touches and attention to detail made us feel valued and appreciated. A special mention to the gentleman on night duty at the reception—an exceptional human being who truly embodies the spirit of hospitality. He welcomed us with hot drinks, engaged in warm and friendly conversations, and ensured that we felt completely at home. It’s people like him who make trips memorable and leave a lasting impression. This property exceeded all our expectations, and we regret not staying longer. I cannot wait to return, not just for the comfortable stay but for the outstanding service and hospitality that made this visit so special. Highly recommended for anyone looking for an unforgettable experience!

Everything was perfect

Very friendly greeting and stored our bags until advertised check-in time. "Cosy" room was indeed cosy but adequate for a short stay. Musty smell on entering room tracked down to wet carpet where shower had leaked and run under bathroom door. Aircon efficient and quiet. Breakfast was plentiful, could have done with more variety in the prepared fruit. Would be a bit repetitive for a long stay. Location excellent with rooms looking out onto picturesque market square.

Gluten free bread at breakfast should be kept separate from regular bread to avoid contamination. Only two capsules provided for Nespresso coffee machine in room and no clue as to what the different colours mean. No milk provided.

Lovely comfortable room that also has a sofa, the balcony had amazing views over the town square which was great for people watching, also good views over the cathedral & up the hill behind town. The room was super clean & everything in the room of a high quality, we certainly felt very comfortable & we could easily have stayed longer. The breakfast selection was good & was of a really good quality. The staff were always nice & friendly & easy to talk to. Really excellent location & easy walk to the train. Obernai is a really lovely town & makes a great base for exploring the surrounding region. A must do is the beautiful walk through the forest along a stream from town on a good path to the nearby village of Ottrott. We would stay here again in a heartbeat. .

We received a warm welcome on arrival and our room overlooking the picturesque square was bright and spotlessly clean. The buffet breakfast was varied and plentiful and very nice quality ingredients. Location was great for many tourist spots and we took the train from Obernai to Strasbourg. Free parking spots 5 minutes away at Les Remparts.

Despite being located on a small cobbled square there was a surprising amount of traffic pass by, some of which was quite early in the morning and slightly noisy. Not a huge problem though.

- we had 2 different room types: 2 large rooms and myself, I had the cosy room the large rooms are very beautiful with great views - the breakfast is tasty! they have a great selection of local produce and very good bakery products - free water and juice in the lobby and bretzels - easy parking behind the hotel - the staff is incredibly friendly, attentive and thoughtful!!! - Romy, the cute hotel dog

- the cosy room, which had carpet, was below a room with a wooden floor and the person above me was busy pushing furniture around the whole night. Unfortunately I nearly had no sleep at all. Thats not the fault of the hotel - the breakfast is till 10 am, which is pretty early for a breakfast when you are on vacation ( they start at 6.30 am though)

Fantastically good breakfast. Very comfy bed. Attitude of the staff, the young man who helped us with the parking difficulty in particular. Luxury fittings.

Although the bed was large and comfy, the room was far too small for a 4* hotel. The parking spaces costing 25 Euros were inadequate for modern cars. It was frustrating, even traumatising, negotiating the narrow garage space.

- the breakfast is great! they get their bread and pastries from a really good bakery, super delicious! In general, we were more than impressed with the breakfast items and would already just return for breakfast - the beds were very comfortable - the location is just great - free water and snacks at the reception - the hotel dog Romy! so, so cute

- our twin room had a connecting door to another room. I tried to switch the room but it wasn't possible. There were no guests in the room but the cleaning lady was tidying up quite early already the room and it was noisy

Upon arrival we were greeted by the most delightful young lady who checked us in. She was training another member of staff who was also lovely. The room was quiet as requested, we were very tired having driven from UK. The bed was comfortable and though the room was small we had a good night sleep. Had to open the bathroom window for fresh air as bedroom window looked out onto flat roof. Shower room was small but had a really good shower. There was no parking but we were able to park for free on the street overnight, we left before 9.30am which was when the parking charges started. Plenty of places on the doorstep to eat and drink in the evening.

Nothing.

From the moment we arrived in Reception the staff were most helpful and although the parking was awkward it ended up being easier than first thought. The room was great and the bed very comfortable. Bathroom was very well refurbished and planned and all-in all an excellent stay. We were recommended a very local restaurant which again proved very agreeable and the made for a memorable stay. Breakfast was excellent so absolutely no complaints and will certainly return.

No Restaurant for an evening meal as we had driven from London that day.