Fantastic and exceptional service shown by the staff. The rooms are large and each has aircon. The staff also turned it on ahead of us for our arrival which was much appreciated as we were travelling during a heatwave. We were on a cycle tour and travelling on bicycles and the hotel accommodated these well. The restaurant has two menu options - French and Vietnamese. They were both fantastic and I recommend eating at the restaurant when staying there. The breakfast has all options available and for those who are cycling I can also say it is fantastic! Lastly one of our booking party couldn't make it and even though we had pre-paid the rooms, and I never requested a refund, the owner of the hotel insisted on organising the refund and the service he provided was exceptional.

It was clean, clean bedsheets, comfy bed and it had everything you need in a hotel room. Restaurant is beautiful and the food was good! We would come back.

The rooms feel a bit dated and the gym isn’t really a gym. Overall, find it a bit overpriced to be honest also the price of the food and breakfast is not cheap. We ended up skipping the breakfast due to that reason. But overall a good stay!

The hotel is situated perfectly in the Quillan, we had a family member in a wheel chair, suitable parking at the back with lift access and wide passages. The rooms were very good, large and plenty of room with the wheel chair. The Restaurant had great food, something different on the menu available each of the 3 nights.

a family member is Vegan, so the restaurant was a little limited.

Location was central. Our room was lovely and spacious. Parking was easy in front of the hotel. Staff were friendly. Dinner in the restaurant was high quality.

The breakfast was a bit disappointing. Very little fruit. Though there was delicious freshly squeezed orange juice. It seemed rather expensive.

Clean, spacious, nice bathroom, good airco. Easy parking.

All in all was very fine. The breakfast was a somewhat simple but I think this time we were just too late for it and there was more than a half food already gone.

The size of the room was excellent for my daughter and grandchildren. They were upgraded to a bigger room as opposed to the double room that we initially booked. This room was a lot more suitable for their needs.

It's a striking looking hotel. The rooms are modern and comfortable with air conditioning. The dining room has a balcony which is a lovely experience.

Cannot put anything here.

Everything especially the host, she was fabulous and helpful and made us all feel so welcome

Nothing to dislike it is a fabulous place to stay

Friendly place with modern new rooms and good bathroom. Lovely Vietnamese food in their restaurant. Also choice of French food.

No lift if you need one. Staff in restaurant friendly but service bit haphazard but still had great meal. Wine by glass not very good.

We had been on the road for some time, and so were in need of restoration, and the Hôtel definitely provided it! We parked over the road which was most convenient & were welcomed with kind courtesy by a young staff member. The lounge area has sofas and barrel style chairs - comfy & stylish. Our warm room had a lovely classic semi-circular balcony with a pretty view over both the town centre and behind it, the mountains. The doors to it were easy to open & the room equipped with garden style chairs which could easily be taken to sit outside. The bed was large & comfortable. The bath was a good size/depth, lots of hot water, the shower also quality with two heads. The lighting was mood lighting and good for utility too. The small kettle and full length mirror were very welcome. Pictures in the room are a homely touch. The restaurant & breakfast room, are lovely with beautiful ironwork gates separating the two main areas, attractive chandeliers, classic arched windows and some fine pieces of carved wood furniture. We had supper in the restaurant, posing a slight conundrum for the chef, being vegan & vegetarian, (as most of the French & Vietnamese dishes included meat or fish) but they rose to the challenge. The goat's cheese salad was delicious, well balanced, excellent with a carafe of house wine, a fruity red. The nemes/spring rolls were very tasty. The main course a selection of fritter potatoes which were lovely, black pepper potatoes, fine rice, and fried vegetables. Unusual, tasty & filling. Breakfast buffet was great; little croissants, chocolatines, granola etc., yogurts, lovely freshly squeezed orange juice, good apple juice, other juices, a decent coffee/hot chocolate machine, teas, fresh baguettes, confitures (the pear especially), biscuits, fruit salad, fruit (& eggs, cheese, cold meats). Our hostess and host were attentive. We left feeling restored and relaxed.

Salt and pepper on the tables? The hotel has cards instead of keys, lighting that goes comes on to movement and a lot of white/grey/brown decor, but that's simply in line with current/modern mores, and this is mitigated by a very good selection of art on the walls, the charming balconies and the more classical dining areas. So nothing at all substantive to dislike.