Clean, comfortable, good quality facilities

The staff - the reception staff were all a bit ‘off’. Not sure if this was down to our nationality, but that’s what it felt like. We tried breakfast on our first morning at the property. There was only one staff member on duty for the entire shift and she struggled to keep up with replenishing the products. Consequently the food offering was minimal and not worth the extra cost we paid. There was no opportunity of ordering any of the extras from the menu - she simply didn’t have the capacity for taking orders. We didn’t want to go through that again so ate elsewhere on our subsequent mornings. Cleaning staff were friendly and accommodating - we didn’t want our room made up every day but they were very happy to provide replacement drinks etc.

Charlotte on Reception gets a 10/10 as do the Housekeeping team - the room was spotlessly clean. Incredibly grateful for the air conditioning when it was 34 degrees outside! Onsite parking invaluable and good value too.

- The Restaurant and Bar are run by a separate company. The Barman doubles up as a server and the Restaurant trumps the Bar so if the Restaurant is busy there is no bar service. Or if it’s quiet, ditto. Luckily for us Charlotte came to our rescue! - No fridge - they have been removed apart from the Suites (?) - we had Deluxe Rooms. As we were there for four days we would have liked the facility to keep milk and cold water etc - No coffee machine - maybe this is also available in the Suites. Nescafé instant coffee is slightly passé! - The Meuse facing rooms with the balconies are lovely, but as stated by others, noisy. Bring earplugs and enjoy the view! - We would stay again!

Location and clean. Very comfortable bed. Breakfast was very good.

Why, as a guest, did we have to pay to park our car. The cost of the room becomes inflated as the management tries and gets as much money out of you as possible.

We liked the location of the hotel, the secure car park (worth paying for), we liked our room very much. In the restaurant we treated ourselves to the Menu Découvert which was absolutely delicious. We have used this hotel twice now as an overnight stop on our way home from Austria. The hotel is excellent and we love the town of Verdun.

We are puzzled that on both occasions that we made our booking online, the website stated that the restaurant is closed, yet it has been open on both of our visits. The food is very good and the restaurant is well furnished but it needs a bit of ambient music in the background to soften the atmosphere. The restaurant staff are OK but could smile a little more at times. The reception staff are friendly.

The hotel itself is grand and spacious. Beautiful room with a wonderful view of the river and the old city gate, complete with a balcony. Parking was extremely convenient and secure;. Just be aware that the entrance for parking comes up before you reach the hotel's front door on a one-way street; they'll buzz you in. The breakfast incorporated a wide variety of hot and cold items, and was very well-rounded and delicious. The hotel staff were friendly and helpful.

There was some loud revelry from a moored riverboat. If this is a concern for you, you might consider a room on the garden side of the property.

A really beautiful building in a prime position at the entrance to the town, close to monuments and overlooking the river. Our room was large with a generous and modern bathroom. It had a river view. This was such a good value stay. There is gated parking available for €15 but we found free parking in a large lot only a short walk away on Rue du Huit Mai 1945.

Nothing at all not to like, just an observation that the hotel seemed so quiet for its size. We were unclear if the restaurant was open for anything other than breakfast. We’d been told in advance that their ‘relaxation area’ wasn’t open during our stay.

Location, view and well furnished accommodation

Would happily spend more time there exploring

Beautiful building with a secure car park (that you have to pay for). The rooms were great, very clean, they have a kettle and complimentary water, the beds are comfy, showers good, and there’s a lift. Views over the river are great.

The staff had to be searched for on the day of arrival when we needed help with anything (or service at the bar), generally they were all in the restaurant chatting / having coffee and we had to try and get someone’s attention. One had particularly bad body odour which was really unpleasant. The lady on check out was very nice.

A stunning hotel with gardens set on the river Meuse. Our room was lovely and spacious overlooking the river and the beautiful historic city of Verdun. The hotel has parking... magic, but also they have a lift from the carpark to all floors (trolley available for luggage)!! couldn't ask for anything more. Only a 15 minute walk to the Vet's (Clinique Veterinaire de La Paix) for our Lurchers medication required to return to UK. There is so much to see and the memorials to the fallen from the Battle of Verdun are beautiful and peaceful. Lest we forget.

Nothing

Location is excellent. A very short walk to restaurants, shops, etc. Hotel is clean and extremely nice. The staff is top notch, friendly, and very helpful. I dropped an important piece of jewelry in the room and accidentally left it behind after check-out (entirely my fault). Even after my stay ended the staff was very quick to respond to messages and even performed multiple checks for me to find what I left behind and did not stop until everything was found. The level of care I experienced when it was something that was entirely my fault was incredible. I hope to be back in the area one day and will definitely look to stay at Les Jardins du Mess. Definitely recommend staying here.

Nothing, everything was great.