Entire stay was wonderful! The entire facility was extremely well maintained and beautiful. My room was extremely large and beautifully decorated. The bathroom was incredible and absolutely beautiful! So big and the tile-work stunning! The staff was exceptional. The main restaurant for both breakfast and dinner was outstanding. Food was delicious and offered a variety of wonderful options.

I had a little trouble keeping my room cool but that is the only issue I had at this exceptional hotel.

Wow wow it's beautifully furnished n presented. The rooms are gorgeous and there's almost everything you could want in there. Breakfast is superb, with all the usuals and much more.. Eg.. Smoked salmon, trout and mackerel, champagne flutes for the prosecco, a juicing machine with a basket of carrots, ginger etc A machine to juice oranges freshly. Hot bacon, sausage, scrambled eggs.. Etc Yummy The staff were so friendly and courteous. We arrived on our 2 motorbikes and apparently they don't charge for motorbike parking. We felt they were safe in the spotlessly clean garage directly under the hotel with lift access.

As with all hotels the world over there is hardly ever enough tea milk and coffee in the rooms. The milk is almost always in little UHT capsules, i do wonder why there can't be more (proper) milk in the fridge/mini bar and why there aren't more normal tea bags. But i guess we are yorkshire folk at the end of the day and to us a nice cuppa is what we like and not some fancy chamomile or green tea!! ;-)

Great location, easy access to the old town and other location cal sites. Great rooms which were large and very clean. Staff is incredible. Everyone from the manager of the hotel to the front desk staff, the restaurant servers, the bar staff and the housekeeping team were exceptional. Always friendly and willing to help. They remember us from our past stays.

I can’t think of one thing we didn’t like.

We had two rooms: A classic room which was very nice and comfortable. The other room was more expensive, I think it was called a "comfort superior room". That room was beautifully designed, but there was little thinking about the comfort of the guests: it was impossible to turn on or off the lights in the bathroom, everything was automatic. The TV in the mirror looked beautiful but wasn't very practical. If you wanted to close the shutters, the switch was not next to them but right opposite. In short: 10 for design, but only 7 for comfort. The breakfast was very good.

We had dinner at the hotel, and asked for a bottle of tap water and not bottled water, for environmental reasons. We made it very clear. We were happy to get water in a jar, for the first time, in a restaurant in Germany Our joy turned into bitter disappointment when, at the end of the dinner, we were asked to pay EUR 5 per liter of this tap water When we complained, we were told that the jar had "special stones that purified the water," and this is what we paid for. We approached the management several times, but they persisted these are the clear instructions of the manager.. It is really a pity that a hotel, which would we otherwise recommend, would needlessly disgrace itself in such a way. We did not have dinner there the following night, for that reason

Room was very modern, many surfaces covered in mirrors to enhance the light, but very comfortable and well equipped. The bathroom was unusual, with a built-in seat, but perfectly functional. The buffet breakfast was fairly predictable but very good. The underground parking was bright and spacious and had very good access to the hotel.

I have nothing negative to report.

Breakfast was very good. Patio behind the room was great to sit out and enjoy the good weather. Parking is very convenient in the parking garage. One night the weather was good to have outside dinner, very convenient and nice atmosphere and good food.

The room was made up for one person, instead of two. But that was quickly corrected.

Everything was great. Nice staff, great check-in and check-out hours. Room was clean, nice, quiet. Parking in garage. Breakfast was superb - everything was fresh and lot of things to choose...

That I had to go home...

The entire stay was exceptional. The staff friendly and efficient. The overall hotel was well-maintained and beautiful. My hotel room was exceptional, especially the bathroom. Gorgeous and extremely well maintained. The food at both breakfast and in both restaurants for dinner was delicious and there was a wide variety to choose from.

New very modern. Convenient. Excellent breakfast

Requested wake up call which never came. No way of printing boarding passes for flights. No public computer station.

Room design was so cool! The many sinks, separate shower/toilet, and tv/mirror were very nice. Breakfast was good too.

I wish there had been an iron/steamer and ironing board to de-wrinkle my shirts.