Very friendly helpful receptionist (male). Large comfortable room with two beds as requested. Nice sized bathroom with easy to use shower and soad/shampoo holders. Good and friendly cleaning staff. The fact that when we asked to move we were given 2 options.

We changed our first room as the view at the back of the hotel was not good. The breakfast was expensive at Euros 25 each so we did not have it. If you had a shower it took time for the steam to clear. Thought the bar area had little atmosphere.

All according to expectations. Efficient check in, check out. decent room, good location. Good stay for a business trip, nothing too fancy. Good price.

Staff offered dinner till 10pm but when entering the restaurant at 9:50pm all lights were off, the kitchen was cleaned and when eventually finding the kitchen staff i was first told "it's late" and then offered a "pasta or curry" for dinner. Both acceptable choices, but clearly not a full menu and a full kitchen till 10pm. Also a fully cleaned kitchen with all lights shut off in the dining area doesn't give you an inviting impression.

Everything was beyond our expectations, from the moment we stepped in for the check-in to the moment we checked out. The size of the room, amenities, location, professional personnel, cleanliness, room temperature, quietness, excellent beds, beautiful bathroom, to the absolutely fabulous best breakfast you can think of. A-mazing experience, thank you so much. The team and management of this hotel really know what they are doing, congrats and thanks!

This was probably the best hotel I've ever stayed in! The room was very spacious with facilities to make hot drinks, the bed was very comfortable, the staff were very nice & helpful, everwhere was clean, the breakfast had a vast choice of options.

The surrounding area was rather scruffy with many homeless people and beggars. We stayed for 2 nights and our room was not cleaned despite being out until 3pm (I think they were just about to clean but we needed a rest).

Very clean, rooms are quite exceptional with a warm “living room vibe” very comfy & high quality bathrooms. Staff is very helpful and friendly. Have to travel multiple times a month and It’s by far my favourite place to stay in Bielefeld. The only thing I don’t like are the doors to the rooms, they are quite thin and you can hear any hallway noise but aside from that, it’s a perfect place to stay for me.

The room was nice and quiet. I could turn on the minibar myself to cool a drink that I had with me. Bed was good and so was the bathroom. The staff at the reception and in the bar-restaurant area was very friendly. Thank you.

Dinner was okay, but nothing special. For that price, I expected more. Breakfast was fine but the atrium/restaurant was very crowded. After a while some tables came available and the staff came quickly to clean them. The light in this breakfast area is horrible: It felt like I was waiting to be interrogated. Cold, distant. This area could definitely use some "female" touch in which the atmosphere is more friendly and welcoming.

I have stayed here before in past years, and it was my preferred choice this time around again. The hotel maintains its very high standards. Very conviniently and centrally located, one can quickly jump onto any type of transport. I had an upgrade to a superior room which was very comfortable, spacious and quiet indeed. Wonderful selection of food and drinks at the breakfast buffet. The chef was very happy to have a friendly chat with guests and answer questions which was very nice.

Fabulous to have a kettle in the room and water - please could black tea be added to the choice of herbal teas (which were nice) and coffee/decaff. The window gives plenty of light during the day but in the night it would have been nice to have a brighter lamp at the work desk.

clean modern room -- good firm beds -- quiet hotel not noisy -- friendly and helpful staff. Breakfast is comprehensive not cheap there is plenty of everything they also have some organic stuff. -- dinner at hotel was good -- General hotel areas are tidy and clean -- there was always someone at the front desk to help you.

parking is unnecessarily expensive in the hotel. in the car-parking "stadhalle" which is directly behind the hotel a day parking is 10 euros in the hotel it is 17 euros.... why? the hotel location is across from the train and bus station .... lots of hobos and everything else you come across in this kind of location. many immigrants how seem to live nearby it's not dangerous but it gives an unsettled feeling....if you know what I mean. if you dont know what is mean let me say it a bit differently; you wouldn't think you were in Germany..... the police station is next to all of that keeps it in check I guess.

The hotel is in a stylish old building, nicely decked out in the interior. Everything is clean and well maintained, as far as I could tell. Good breakfast. Friendly staff. Very convenient to the Hauptbahnhof (train station), which is only 100 m away. Nevertheless, with the window closed the noise from the station was not at all a problem.

Everything was OK. No particular grumbles.

Rooms clean and tidy, good size, modern looking good size bathroom, good shower, , bed was comfortable, good and varied breakfast, staff were very friendly and helpful, , a really modern hotel in an excellent location especially to the main train station, which is literally 50 metres from hotel, and only a few minutes walk to shops, and cafés, would definitely stay again and recommend to others,

Nothing nothing