The rooms were really well presented, with a lovely en suite bathroom. All of the floors are solid wooden and the wardrobes and bed surround too being solid high quality wood. The breakfasts are very good together with the staff being really nice and really well trained. The hotel is near to other restaurants and cafes but the hotel restaurant is very good too.

Closure of the restaurant after 2pm on Tuesdays isn’t so good but I guess they need a rest sometime

The rooms were very clean and well maintained. The location is great if you want to visit the Eifel region around it. The wine bar has excellent wines (although food selection is rather limited).

The matress was very uncomfortable and the bed made a lot of noise. In fact, the general sound-proofing was not good: the surrounding noises (water of other rooms running, other guests etc) came through very clearly. The shower was binary in terms of temperature, you could choose between "burn yourself" or "freeze yourself", but it was impossible to get it just right.

Three rooms x 4 night stay. Ideal location. Staff were friendly, efficient and breakfast excellent. Good parking with restaurants nearby. Very pleasant stay. Would recommend.

We felt shampoo and body wash were rationed and the shower towels were very small certainly compared to similar quality hotels. Perhaps being overly critical

Breakfast was served in the Vinothek which is located in a building opposite the hotel. Delicious breakfast served at the table. The Vinothek turned into a cosy bar in the afternoon and evening. Small dishes available. Many good restaurants available at walking distance.

Nothing.

Breakfast was excellent in lovely building

Attention needs to be given to the temperature of water in shower and washbasin. The water was cold when we arrived and wanted a shower after a long journey. In the morning the temperature was intermittent warm and cold.

The hotel was beautiful, clean and in a great location next to the bus stop so we could get public transport to the Christmas Market in Monchau. There was ample free parking which was a bonus. Breakfast was included and was absolutely superb. We would definitely recommend this hotel, we would stay here again.

Brilliant breakfast. Very helpful staff. Secure bike storage. Quality bedroom.

A pity that there is no restaurant on site (other than breakfast). However, other restaurants only 5 minutes walk nearby. Also slight sewage smells in bathroom.

Lovely hotel, very clean and comfortable. Modern bathroom. Comfortable beds. Breakfast was served in the Vinotek, plentiful and tasty. The staff were lovely and friendly and also spoke English when we struggled with our broken German. Definitely recommend.

Nothing to dislike, lovely place.

Very clean and comfortable, garage to keep our motorcycles in overnight. Nice breakfast and pleasant dining area, great wine selection. Easy to find.

Not much, just a minimal menu for evening meal so we went elsewhere.

Good location to hikes and activities in the area. Good breakfast, helpful staff, cozy room

The only things that could make the stay more enjoyable would be an electric kettle in the room and fluffier pillows