Most of the restaurant servers were very friendly, the area is super pretty.

The "hot tub" isn't hot. More like room temperature. Website says multilingual staff but only a few spoke "broken" English. No air conditioning or fans available for the room (which is common for Europe but it would be a nice addition for people that are used to having them). The building is like a bnb so in the morning when everyone is up and walking around, the doors slam and it's noisy. Beds are very firm. No screens in windows so we did have a few flies come in, nothing crazy. But even with these issues, we did love our stay. The half board that is included is wonderful. Restaurant staff go above and beyond.

The accommodation is Cody and wide. The breakfast delicieus , the customer services is good and the swimming pool and spa super ! Also the posibility to bring your dog and the preparaties for the dog where nice :-)

The rooms cleaning didn’t show up, so that can be better. Alsobthe food at diner is limited and doesn’t meet the expectation I had, so that could improve!

the place was clean and quite. rooms are sufficient for a short weekend stay. not far from ski lifts and has its own parking space. the staff are friendly.

on the a la carte evening options, the portion of the dinner is really small for one person (protein and veggie amount can be increased). breakfast could have more of varieties (like salad options).

great location for travelers on the E1, nice birding, best breakfast (lots of fresh fruit, freshly squeezed orange juice), friendly staff

my room was in the wellness area - the chlorine smell made me feel nauseous, but only in the hallway, furnishings are very basic for the price, water leaked in under the balcony door

great location, nice staff, good facilities, welcoming

some minor points: pity they charge 3eur for tapped (source water). food was good but could be improved

Very friendly, helpful staff. Only thing is, there was no kettle and coffee machine at the room.

Location is great for hikers - on the top of a hill with lots of nice views for photos. Great saunas and swimming pool

Room junior suite was excellent , service during dinner and breakfast as well

cushions were too thin, I think but view at Rothaargebirgte was breathtaking.

The wellness area could use an upgrade.

The hotel is in a beautiful location with stunning surroundings, which made our stay very pleasant. The room was spacious, and the staff was mostly friendly and helpful. Breakfast was tasty, and the overall atmosphere was nice.

However, there were some aspects that could be improved. The room, while large, could use some renovation. Some staff members did not speak English at all, which made communication challenging. The breakfast selection was quite limited for a 4-star hotel. Additionally, the pool was a bit cold and not as clean as expected.