We really enjoyed the rooms, hotel layout, good facilities, very quiet and clean. Rooms were very nice and discrete, beds were comfortable and bathrooms were really nice. Great staff at the restaurant, bar, especially the ones serving breakfast. Amazing breakfast and food served at the pool, the breakfast selection was suited for all tastes. The pool bar was really nice too, drinks were great. Kudos to the employees! Staff everywhere was exemplary

The reception could use a refresh and a redesign as it wasn’t the best first impression - doesn’t reflect the quality of the hotel. Most importantly, the gym needs to be reorganised, it is not really a gym of a 5 star hotel. Too small and very old equipment, most of them could not be used. Unfortunately it is not clean at all. Water should be available for people using the gym, but most importantly wipes and sanitiser. Another issue is the beach - normally you should get beds and umbrellas for free as an Alia guest. But once we arrived, there were no places available as all are rented to other people (we waited almost 2h to get 2 beds)

Perfect location, 10 minutes walking from the crowd Quiet place Amazing sea view Good food in the Restaurant Clean Very nice pool area with lifeguard Free Electric car charging

Breakfast was not bad but it was the same every day No grilled fish for dinner, for me this is must have food in Greece Room and bathroom could be more modern, they are not 5 star looking

We like the hotel very much, location is exceptional, you oversea the city and the sea, the infinity pools are great, Very friendly stuff, helpful and professional.

We pay for nice sea view, but the view we got was blocked partially with another villa in front. The room was too small and not confortable for 3, and no closets. The AC was not adjustable for temperature and blowing right in the bed, because of the room size. The cold water pressure was so low so we could take a shower and not to be burned from the hot water, until we react and was fixed. But the question remains why was the cold water adjusted before we arrived. Also the shower gel was not filled until we react. These are rather small things but it's 5 star hotel and are important. We might come back again, but hopefully without these issues.

The views from this hotel are breathtaking. I couldn't get over the view and there are two infinity pools at the hotel which are ideal for pictures. The hotel is up on a hill with a view of the village, the sea and the second Halkidiki peninsula as well as incredible sunset views at nighttime. The hotel buffet is very well presented, and at most tastes delicious. Lots of choice and variety as well. Reasonable times for this too. There are spa facilities at the hotel and we were able to take advantage of that at a short notice which was a lovely change from other places that need weeks of notice. The staff are friendly and try to be helpful. There's a golf cart for helping move luggage around and parking space for cars. There's also a mini bus taking people to the village and/or beach.

There wasn't much to advertise the live events at the hotel, and other than a screen at reception, there wasn't much to advertise the excursions either. The hotel could improve on communication on such areas. The staff don't seem to be very up to date or give the same information - for example we were told of a discount (or free) for sunbeds at the beach but both of these information pieces seemed to be incorrect. Some things in the hotel could do with a bit of refresh (for example worn out cables of ironing boards). The gym is kind of small and can just about fit three people.

Amazing location, on top of the hill. Great sunrises and sunsets and also great room service. Perfect for going to get some rest. Staff was trying to be polite all the time.

Food court was too small, not so many dishes that you can choose from. The “manager” (women) was always there (kitchen) checking who is taking what food, something that a 5 star hotel should not have. Makes you feel uncomfortable. There were people under the age 16.

In comparison to Easter time, it was much more relaxed (even though there were still guests for the last working weekend!) and the food was much better!

No negatives, me and my boyfriend really enjoyed the relaxed atmosphere.

We didn’t know that Pefkochori was so crazy crowded and intense when we booked our staying. We were looking for a quite place to relax at and thankfully the location of Alia palace, right outside of the noisy crowded city was all everything we wanted

It’s a bit exhausting to go a few times a day up and down the hill to the room-dining room-pool and etc

Nice rooms with daily servicing,, helpful staff, regular bus shuttle to shops, beach, etc, good food with plenty of choices, lovely pools and scenery

The pool area, including the extremely comfortable sun beds, was amazing. Beautiful views and the location was excellent as it was close to the town. The shuttle service was really handy to Beds in the rooms were super comfortable too. Breakfast selection was good and the inclusive snacks around the pool were nice too. Pool bar staff were really friendly.

Our bathroom was in need of some attention. There was a bath with a shower head next to the tap but no facilitator a standing shower. The tiny shower screen meant the bathroom got extremely wet when using the hand held shower. Parts of the bathroom were falling apart. We wanted to go on some excursions but didn’t feel supported by the reception staff with this.

We were enchanted by the hotel, everything was perfect. The view is probably the most beautiful in Pefkohori. The food was wonderful and very varied, and everything was very tasty. The a la carte restaurant was superb. The entire complex was extremely clean and well maintained, the rooms were great - spacious, extremely clean, our room was cleaned every day. The pools were great. The customer is thought of down to the last detail, the bus that takes guests to the beach and the town throughout the day is extremely convenient. The staff was extremely friendly. We were more than satisfied and will definitely come back again.

We have absolutely no complaints, everything was perfect.