We LOVED our stay! The room was very spacious with garden and a lovely view. The staff was wonderful. From the reception to the restaurant to the snack bar (big plus for Mrs. Kamelia and Mr. Manolis = his piñas coladas are on top). The animation team was also very kind (especially Sandro and Alessandro :-) ) We really enjoyed our stay. If we go back to Kiotari we’ll definitely stay again at Princess Sun. The food is good, there are many options and a good variety. Best time was the dinner with fresh fish. Pizza at the pool was very good. One if the best pizza we eat outside Italy. But I have to say, that in general it could be improved

As I said, food was good. Some days better than others. But for a 4 star Hotel it could be better in some aspects: dairy free and gluten free options must be available. (Only soja and almond milk at breakfast was available). Desserts were a real bad point..... everything was with whipped cream.

The stuff was very friendly and tried its best all around to help and provide good service. The entertainment team were amazing. Kind and fun and created such a good vibe both for adult and for the kids. The kids club and the girls there just were remarkable and the group in general, they remember all the kids names and smile and wave every time they see them around the hotel like they were old friends, make them feel included and important regardless if they speak English or not. GOOD JOB! It is important to note I think it's a family hotel and less for couples, but it is not load, and you can have a relaxing experience.

I think the cleaning in the snack bar can be better, specifically in the line to get drinks. Also, the wine selection for the all-inclusive option We didn't like the photographer that took our pictures and only later told us it is extra payment we came for the all-inclusive experience, and we didn't expect it extra cost for something that is being offered to us in the hotel lobby 40 euro for 3 pictures it not OK. Please consider putting AC in the auditorium as it is really hot after a few minutes It is really hot outside when you are waiting for the beach carrier to come and take you to the beach, and sometimes it takes 20 minutes + of waiting it is not fun with small children

we have just celebrated our honeymoon at Princess Sun, and we stayed for 10 days. We had an amazing room that was mainly with mountain view, but still had a great view of the sea. The rooms are daily cleaned and they even provided bottles of water each day. The staff is very very friendly and accommodating. The pools are very nice with lots of sunbeds and place for everyone. We really appreciated the bus shuttle to the beach, never had a complain about that. And the beach bar is also really nice with lots of food. There is also the chance for different water sports, which is not part of the all inclusive package, but worth trying it out. The hotel even has a little shop, where you can find everything from snacks to drinks, bathing suits, bags and any kind of toiletries. Very nice touch for the hotel, considering it’s location:) The animation team is great at organising both daily activities and the jight entertainment.

The only thing we are a little bit sad about is the food. It got a little repetitive and most of the time had the same food options. They have a nice selection of both cold and warm options, it just got a little boring. The dessert option was also a little bit of a let down, but at least we ate lots of fruits. I’d highly suggest getting different kinds of display for the food names. The food cards were very generic and a lot of things didn’t have a card with it so we were unsure what we are trying. The wifi was also little slow from time to time. Maybe if there were more routers set up that could help.

Our sixth visit to the hotel Princess Sun. Excellent kitchen throughout the day. Pool bar - excellent service Camelia, Manolis and Giannis. Restaurant - excellent staff / especially Tsampika, Kleo and Vasillis. Always smiling and willing women in staff. Praise for the staff at the reception and animation especially Nikky, July, Anthony and Pepe. Hotel transit to the beach excellent Anthonis and Tony. The beach bar and restaurant is excellent.

A very very bad room cleaning throughout the stay ! / room 1319 The cleaning did not improve even after our decent warning. Sorry.

We stayed in this hotel for a week. Our stay was a 5 star hotel, not a 4 star. We had a very pleasing welcome surprise, bottle of wine,  fruits,  sandwiches, because we arrived late. We was well treated during our stay. The room was amazing, very quiet. The food was very nice and very tasty. The spa was very good as well. All the staff are very kind and friendly. The beach is a pebble beach 15 min.walk from hotel, but the hotel provide a minibus, if you do not like to walk. We had another surprise a goodbye gift, very nice of them. When you check out you can still use all the facilities till the last minute you leave the hotel. What we expected from this hotel we received even more.  If we have a choice we will return back to this hotel.

What we missed  at breakfast was porridge. Sometimes the weather was unpleasant one would like to stay in and watch TV, but unfortunately the channels was all of the news only.

We enjoyed the buffet and all the inclusive foods and drinks, highlighting the slushys and ice cream! The beach was excellent with the transport from hotel every 30 minutes! Rooms were excellent and cleaning was superb! The staff was delightful and helped us with everything, lovely People all around!

No coctails on the beach, just beer and wine. (Pool bar had all the cocktails)

We stayed with our 2 year old daughter in the hotel for a few days. The room we were allocated was spacious and had a small open partition at the top that separated our baby's bed from ours which allowed us to watch TV when she was already asleep without disturbing her but being able to hear her at all times. Everything was very clean. The staff were very friendly and made our stay very pleasant, especially the entertainment staff who made our daughter have a great time, during the night we enjoyed the mini disco and different shows every night. The pools are well-maintained and clean and there are plenty of sunbeds. The hotel is located on a hill, with nice views from the dining room and a free shuttle service is available. We had a car and didn't go to Kiotari but we visited Glystra Beach which is a 5 minutes drive from the hotel and is a fine sandy beach ideal for children.

The food was good but could have been more varied. Still, there were quite a few different options.

Clean rooms , food tasty, people nice. Our first family holidays was very nice!

The food is nice and tasty, but almost all week was the same so need to work a bit on variation on meniu. Some stuff of restaurant are very good and nice, but some women are looking in the people very angry. Also the animation must be not the same evey day for kids.. even kids are saying , i do not want to go after 4 days because its the same every day.

Reception Desk Staff - We were first lodged in a room close to some noise source. When we reported this we were immediattly moved to an equivalent room in a different location without any noise. We were offered with a late check out in case we needed. Pools size looked to be balanced regarding the number of guests - we could use one of them without difficulty. Food offer is balanced in both dinner and breakfast.

Short parking offer - Was only only possible to park outside the hotel limits (not a big constraint but would be nice to have more parking spaces inside).

located on the hill which gives nice views from the rooms. Territory is medium sized, well kept and is nice to walk through. Evening animation activities were good and we even spent some time watching them :) The best feature of the hotel is the beach which is reachable by regular shuttle bus or by your own car (5min). We stayed with 3 years old daughter and she could swim and play on the seashore by herself, playing with small pebbles and going into the water. The bar on the beach actually has better food quality than the hotel itself, so all our lunches were on the beach which was very pleasant experience!

The main complaint is food. Breakfast had enough variety, but it was same every day (we stayed 10 nights). The food was quite basic. We were shocked by the lack of real butter (not margarine). Sweets were low quality, we didn’t even touch most of it. Dinners were a bit better, but not consistent. There was once a dinner with a freshly grilled fish, but it was barely eatable - very dry and tasteless. At least, tomatoes and cucumbers were tasty and always available:) Disclaimer - we are Latvians and are very picky for the good food ;) Eating bred with Nutella is not our thing ;)