The hotel staff were super friendly and helpful! We have two bookings, and on check-in we were offered free upgrades for both rooms. The day before check-out, the staff kindly offered us a free stay during the next day until we departed to the airport in the evening. The hotel also nicely prepared welcome gift basket with fruits, sweets and a bottle of wine (? didn't try, as we don't drink alcohol). Hotel room was spacious for a family. The sea view was amazing. The windows were absolutely sound proof. The gardens were lovely! Dinner was wonderful, with many different choices and delicious desserts. The jewelry shop was beautiful. The music performance in the evening was fantastic.

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The hotel staff were super friendly and helpful! On check-in we were offered a free room upgrade. The day before check-out, the staff kindly offered us a free stay during the next day until we departed to the airport in the evening. The hotel also nicely prepared welcome gift basket with fruits, sweets and a bottle of wine (? didn't try, as we don't drink alcohol). Hotel room was spacious for a family. The sea view was amazing. The windows were absolutely sound proof. The gardens were lovely! Dinner was wonderful, with many different choices and delicious desserts. The jewelry shop was beautiful. The music performance in the evening was fantastic.

Nothing.

We had everything we needed and enjoyed our vacation very much. The facilities are great, rooms, pools, restaurant all clean. The food was amazing- so much choice and always fresh. The staff was super friendly, especially the cleaning ladies aaand of course the animation team!!! The water gymnastics and kids disco were really enjoyed from our family. We highly recommend the hotel and hopefully we come again:)

We didn’t like that the cigarettes smoke from the other guests was too much and basically we couldn’t have “fresh air” on our private garden/terassa. So we didn’t spend any time (reading, glass of wine or drawing with our kid…) as we wanted and payed for. I suggest maybe the booking and hotel must somehow group smokers and nonsmokers in different areas. It’s so important especially with little kids.

Great establishment with numerous pools and perfect beach spot. The resort is very well kept. The pools are clean, warm, and very pleasurable. There are many chairs so you always end up finding a spot as people switch from the pool to the beach to lunch. It was never a problem to find a sun bed. The staff is very friendly and welcoming. The animation team was very dynamic: just the perfect touch to be entertaining without being over the top. We enjoyed 3 relaxing days.

We didn’t like the town Malia: a total tourist party town. Nothing authentic. We only drive through it and got worried to think the hotel was right there. But when you enter the ressort, you are in a bubble. Far from the craziness outside. Yet if one were to explore, it’s just outside the gate. You do have a few coffee spots and restaurants walking distance that are totally fine.

The design and architecture of the hotel and its’ grounds The high standard of finishes and furniture The location There was lots of areas to eat, drink, lounge. It is very spacious. 4 outdoor pools Gardens and areas well maintained The very high quality of food The excellent choice of food and drinks The entertainment staff The entertainment programme The friendly staff Helpful staff

We liked everything

The entire staff were amazing, they do everything to make you feel comfortable and enjoy your vacation. Everyone is friendly and goes the extra step to ensure a good guest experience. Everything is very clean; the room, the dining room, and the pool areas. In addition to being very clean, the room had a good breeze when the window was open and the best air conditioning that I have experienced in a hotel - it worked perfectly and was very quiet. The breakfast buffet has a huge selection and seating with a sea view, inside and outside. The hotel is spread out so you don't need to wait for elevators. It is very near to all of the shops and bars and cafes.

I can't think of anything that I didn't like.

Everything: excellent service, location, place, people. This place is exceptionally beautiful, staff is very friendly and helpful, piece & quiet, clean private beach, many pools outside and inside, playground for children in the water which is quite impressive, entertainment for children and adults every day and night, the quality and variety of food in the restaurant is excellent

We rented the car and on a few occasions there were lack of spaces. It would be better if there was a bit more car parking space

The hotel has a nice private adjacent beach. Several pools right above the beach, with nice and quiet atmosphere. Very nice staff, always available. Water sport on the beach, Banana, Crazy sofa, Jet sky etc. Overall, Very nice experience, everything you need for a great beach vacation.

Nice and reach breakfast Maybe a little more vegetables variety

There are plenty of activities for young kids. the room with the sea view was good and the staff was friendly

There is a dress code for dinner that I did not know about there for I didn't ate dinner at the hotel more than once (didn't packed long trousers)

From the day we arrived till the time we checked out, everything was spot on. The staffs were extremely nice and always had a smiling face. We probably had the best holidays so far. Will highly recommend to everyone. The location was perfect with everything available at a stone's throw.

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