The staff were very friendly and responsive.

The bathroom facilities are worn out, the shower head kept falling apart.

Swiming pool,all inclusive,, all drinks,receptionist,food and etc.

Nothing

Friendliness Greek family feel

Un planned smoking areas P

Staff were happy enough but failed to act satifactorily on requests by guests

Cleaning of the bedroom / bathroom area wasn't great. Sheets, towels and bins changed ok but actual cleaning / mopping wasn't done in 2 weeks. The dining room had a toaster and microwave in the corner with a sheet over them. Advised by staff that they weren't working. Looked on trip advisor and found that they hadn't been working since June / July if not earlier than that. I did ask for a working toaster and microwave ( as the food was cold / warm at best ). The toaster ( albeit a 4 slice)turned up 3 days later but no microwave. Many guests stated that a microwave in the dining room was needed to reheat the food.....which to be fair, the selection of food was ok.The hotel ran out of wine on several occasions which shouldn't happen at a 3 star hotel providing an all inclusive service. Also, I mentioned that the butter was rancid, smelled terrible, but was told by restaurant staff that it was ok, but so many guests complained that they eventually took it away. Drink dispensing machines ran out of flavouring / coffee machines ran out of coffee and milk on quite a few occasions, which obviously does happen. But the impression I got was that it had been a long hard season and they couldn't be bothered to do anything in a hurry....they were certainly not proactive or reactive as you would expect. Overall, this hotel is badly in need of updating in all areas.This hotel is rated as 3 star....but in my personal opinion it is a 2 star at best on a good day. On the + side the garden areas were well looked after but the pool area needs updating as there were many sunbeds broken as there were suitable ones available. Would I return....possibly if it was updated. For me,personally...it's the little things that make the difference. Especially a working suitable toaster and microwave to reheat your food if you like it hot !!

The staff were extremely friendly, the rules were relaxed (pool open 24hr) and we enjoyed the peaceful location. We got a great price so did not expect too much - the food was tasty but same most days and mostly cold, even at the start of meal times but definitely something for everyone and the salads were deliciously flavoured. Beds were also clean and comfy and cleaned again on day 3 - this suited us! There was also a lot of wildlife around due to the hotel being set back in the wilderness - if you hate bugs then don't go, but we enjoyed the visitors to our balcony 😀

Very little alcohol in the free drinks, it was hard to get even tipsy but the price we paid reflected this and alcohol is not cheap in Rhodes.. The taxi driver that the hotel ordered overpriced us twice so use the taxi rank at Alex beach. Would have liked kettle in room to make hot drinks but there is a fridge in rooms to keep drinks chilled.

Staff was helpful and friendly. Nice location, room service good. Variety of food, fruits & drinks available. Cleanliness & housekeeping outstanding.

Food was not labelled so kids ate wrong food, drinks were mostly flat. WiFi was not available in the rooms, maintenance issues. (Exhaust fan not working in the toilet, no tissue roll dispenser, AC dripping, door handle broken & walls needed repainting)

Friendly staff always helpful and polite Quite area from busy street Pool area with plenty of beds and shade area Till beach 10 minute walk

Rooms must be updated. Bathroom must be updated Breakfast should have more options Lunch and dinner missed desserts. Option was only ice cream or fruits with flies on they should cover. Restaurant need update and air con

Nice pool area, nice outdoor seating around bar in the evening, hotel close to beach and few supermarkets, bars, restaurants to choose from. Food was ok in the hotel.

Room wasn't great, very small, air con unit was directly on me in bed, constantly waking up cold but you need it on or you'll roast. Shower had no door on it making it impossible not to soak the bathroom floor through. Shower also didn't drain away properly. Hit water also only seems to exist between about 3 and 6pm. Balcony was incredibly small. Although nothing to do with the hotel. Local bus service was unreliable travelling into Rhodes town. Coming back was worse, overcrowded, unreliable time schedule and no air con. Overall this was still a good trip which I thoroughly enjoyed. Rhodes is lovely. The price for this hotel is probably about right.

Location is ok, There is no car parking on site you must park along the road

The facilities need a re fresh

staff

hotel needs updated food was ok drink not bad