Currently only one restaurant is functional. Although they have a good menu choice some variety should ve introduced.

Roads to enter the facility are horrible. these should be improved with Municipal authorities support. The facility dies not have cabs on call and one has to depend on Uber etc to go out.

5 star Ambience and View. Restaurant served yummy breakfast with lots of options. Front desk staff Meera was really helpful and also Toji assisted my family. Service was really good overall and kids loved their stay. I would definitely visit again next vacation.

I read reviews regarding children’s recreational area where it needed maintenance and even after months, the play area is kept like a Haunted place of a 3 star where no visitors are entering. This play area must be improved and maintained properly so that the 5 star experience is available throughout the resort.

The hotel is situated in a picturesque location along the backwaters, offering a nice escape from the city. The room was spacious, spotlessly clean, and provided lovely views. The staff were attentive and courteous, with special mention to George at the bar for his friendliness and hospitality. The dining experience at the hotel’s restaurants was excellent. Overall, a delightful place to stay and unwind.

The location is fantastic, though it’s a bit far from the city, so dining options nearby are somewhat limited. Food and drinks are a bit pricey, but that’s to be expected for the Ramada.

The staff was very friendly and the facilities were great. It's beautifully maintained inside with lovely views over the water.

We wanted to do a boat tour, but the receptionist could not really provide us any information on good options. Since it's Kochi, and seeing the backwaters is something most visitors would like to do, it would be wonderful if the hotel could arrange or offer more advice for this.

The pool was fantastic and my children absolutely loved it. My father was in a wheelchair and the staff was very attentive and helped us quite a lot. My wife, two kids, my aged parents and my sister would like to praise the fantastic service by your staff in the hotel and restaurants. I would definitely recommend any one travelling to Kochi to stay at least a few days at the resort. The gardens are meticulously maintained along with the pools.

The rooms and fittings are very old. It is clean but you can see the wear and tear. I hope you will refurbish this soon. Unfortunately the resort is not friendly for people on wheel chairs - near the pool or at restaurants: - The ramps are too steep and they do not taper down to the ground. - The same holds good for the restaurants - Reaching the pool is difficult, should provided for at least one easy way to roll a wheelchair to the pool.

Stayed here for 4 nights and it wasn’t enough. From the minute we arrived, we were greeted kindly. We loved our room, we had a poolside cottage, really recommend it. The staff were always smiling and helpful and just happy. The food was on another level. I couldn’t believe how good the food was on the A La carte menu. We didn’t have the buffet purely because there was food on the a La carte we wanted! There is a wait for the food, so you do need to be prepared for that, but boy, when it comes, it looks and tastes like a Michelin star restaurant, 5 stars to the chefs. The staff in the restaurant are a delight and I couldn’t point one person out as they were all fantastic. Definitely recommend this hotel to anyone looking. I would make the point that it’s not on top of Kochi and all the things to see, but £10 for a cab and you’re there or £5 for a Tuk Tuk and it’s worth it.

Nothing

This is a lovely resort, we were here for a wedding which was absolutely beautiful. The rooms overlooking the pools are stunning. The food was lovely and staff were very friendly and helpful. We also stayed in one of the standard rooms, which was really spacious and had toilitires and snacks. The pool is lovely and in a great location over the backwaters.

The property has a beautiful lawn with a big swimming pool and an amazing restaurant.

We stayed there on New Year’s eve and there was loud music being played right under our room. The noise and the bass from the party was so loud that the bedroom windows were literally thundering loudly for hours. We complained about this nuisance to the management who responded in a very helpless manner since the party was of some VIP guest staying at their hotel. However i must say that the next day we complained again at the reception and they offered our entire family a complimentary buffet at their restaurant.

Very nice resort with a lake view and great swimming pools and facilities. We need a break from the hustle and bustle of the city and this was the perfect place to be!

At 2 AM in the night we were wope up because of the noise coming from the ground floor. It turned out that they were hammering in the middle of the night in the staff area! I needed to go down and complain and they stopped. The day after we had a free upgrade to the cottage as a compensation.

Pool area superb - excellent for long periods of swimming and the poolside bar is a must. Went in the shoulder season and there was plenty of room in the pool, although the property itself was very busy but not overwhelmingly so.

Stayed in the main building with standard rooms - inside the corridors and rooms could really have been an hotel anywhere. The rooms overlooking the pool would add to the atmosphere and locality.