The rooms were spacious, clean, and had a great view. Room service was available every day and the staff were friendly and helpful. The restaurant food was excellent, with a good variety on the menu. Room service for meals was also efficient and well-prepared.

The only downside was the breakfast — it mostly offered North Indian options, with very limited continental choices. It would be great to see a more balanced breakfast selection in the future.

it was an exceptional experience from start to finish. Every aspect of my stay exceeded my expectations, making it a truly memorable visit. From the moment I arrived, the staff was incredibly welcoming and attentive. The check-in process was smooth and efficient, and I was immediately made to feel at home. The hotel’s decor is elegant and inviting, creating a serene atmosphere that’s perfect for relaxation. My room was immaculate, spacious, and beautifully designed. The bed was exceptionally comfortable, ensuring a great night’s sleep. I appreciated the thoughtful touches, such as the luxurious toiletries, plush robes, and complimentary refreshments. The view from my window was stunning, adding to the overall charm of the room. Dining at the hotel was a highlight of my stay. The on-site restaurant offers a diverse menu with delicious, well-prepared dishes. Breakfast was a particular delight, with a wide variety of options to suit every palate. The service in the restaurant was impeccable, with staff going above and beyond to cater to my needs. The hotel’s amenities are top-notch. The spa offers a range of treatments that left me feeling rejuvenated and pampered. The fitness center is well-equipped, and the pool area is a perfect spot to unwind. I also appreciated the convenient location of the hotel, making it easy to explore the surrounding area. Overall, my stay at hotel was outstanding. The attention to detail, exceptional service, and luxurious accommodations made for an unforgettable experience. I highly recommend this hotel to anyone looking for a perfect getaway. I look forward to returning in the future!

Nil

Good value for money despite delays for check-in. We liked the dedicated outdoor space for smokers. The bathroom was spacious and functional.

The booked room category was not available on arrival. The music on the corridors is too loud and the bass was audible in the rooms from early morning. The worst about it was, that it was the song jingle bells in a loop, one month after Christmas.

Sugar Business Hotel in Kochi offers a comfortable and convenient stay for both business and leisure travelers, with its strategic location, quality accommodations, and commendable service. Breakfast is okey. The appam Live is very good and it tastes amazing .

Need little more cleaning .specially the bath towel is little dirty. And no dental and grooming kit not placed in the room.

The restaurant was very nice, the room was nice and tidy, and they cleaned it every day and changed our towels and gave new mineral waters as well! They were super sweet, gave us little present at the check out (dry banana chips and some other sweet snacks). I can recommend this accommodation!

The furniture was little bit older and more injured than on the pictures. They are building something behind the building of the hotel, so the view is not really nice, but we didn’t spend much time in the room anyway so it didn’t bother us!

The property was clean. Food was good. Staff were very friendly. Would like to highlight the exceptional service we received from Abdul Rahman at the front desk. Our trip was made more convenient and purposeful due to his help

Breakfast could include more varieties that appeal to international customers

the room was spacious enough and the facilities are provided good enough but after taking a good amount they provided 2 packed water bottles they even cost the water bottle. differently.

the amenities are not enough then the price.

Room was good.. Staff was very helpful... The morning gourd is a very nice man.. Help me to get auto every morning.. Reception guys are very good

Should have tour arrangements.. Available in the hotel

Overall it was an amazing experience. Excellent rooms, nice staffs, superb cleanliness and mouth watering breakfast....a perfect and comfort stay.

The snacks in the rooms were charged a bit high.

I liked the staff. They were helpful with a few things that I needed out of the ordinary and very friendly. The view was green and beautiful.