We initially booked for Naini hill view but the balcony was small and not private. We paid extra and moved to Maharaja Lounge room that had an amazing lake view. (It was our choice to upgrade our room by paying additional fees). Overall, i would say the stay was amazing. It was cozy, clean and staff were extremely courteous. Evening High tea and outside deck Tea stand was very thoughtful. I highly recommend this hotel for leisure purpose. Staying in Maharaja lounge area comes with its own benefit of having many things complimentary tea along with the view. Hence i would recommend the same.

The timing of the bar, restuarant, bon fire. Everything closes by 10:30. Guests are coming for leisure, party, enjoy and not to sleep early. Hence hotel should be considerate to extend their timing for bar and bonfire along with restuarant. Please note, it has a lot of stairs to climb up while leaving the hotel. However, for people who are healthy and young should not be a problem.

Location is amazing 🤩 The architecture of the building reminds of old English towns. The view around is superb and the visuals are stunning 👍🌼🍁🍂 Staff was helpful and cheerful 👍

Bonfire was a disappointment. There was a small fire in the middle and a group of people surrounded it not letting any space for others.

best location…. beautiful property ❤️ its 500 m walking distance from Naina lake… by car it’s 1.5 km.. the rooms are really good v had booked duplex room n it was very spacious n well maintained … u can enjoy your morning tea n evening drinks with Naina lack beautiful view.. it’s great experience.. food was good they have live music in dinning area n bone fire in the garden area at evening time… overall it was a pleasant stay @ Naini retreat ❤️

washroom I didn’t like it’s not up to the mark .. no proper showers u have to use bucket for bathing..

A quaint place with lovely views ...very well maintained...exceptional flora nd fauna .. lovely homely service. Special mention of Mr. Rohit Bisht ( Front office) nd his team for making our 7 day stay memorable..

F & B needs to improve ...more staff training required. If regional cuisines are offered at least some authenticity should b there. Breakfast and high tea can be more varied ...

Amazing welcoming staff . Extra charges added on arrival for kids when mentioned on booking kids added to booking . Good hospitality and great food .

Extra charges added Also online 10% off on food and drinks but not done on the bill by staff

The ambience, the old world charm of the hotel with modern facilities were good. Overall location, the view from hotel was breathtakingly beautiful. The staff were friendly. Food was excellent . The high tea was a treat. The hotel had quite a bit of activity in the evening to keep one occupied and entertained.

The steps to access the hotel...

The view was fantastic. The staff were the nicest folks I've met. The service exceptional. Food was delicious and just everything about the place was fantastic.

Can't say didn't like, but definetely a lot of steps for elderly parents of mine, but that's not the hotels fault. It is up in the hills.

The staff is excellent. Very courteous, efficient and went out of way to make stay memorable. The deck area is having wonderful view of Nainital. Enjoyed chilled beer very leisurely. Plantation is mind boggling.

Prices at booking .com are much higher than official website for 3 night stay. Big dampener. Never expected this.

Lovely location. The place was beautifully quieter even as the town below was chaotic. Staff is very supportive. Room was very clean and kids enjoyed the duplex setup.

A bit pricier

Lovely property, colonial and well furbished. Wonderful views. Great service, good food though there needs to be a serious upgrade in the Bakery department and the spa though many flights down is worth the climb up. Special bonus-entry to the charming Boat club at a nominal fee where we whiled away a day with some sailing with boatman, Deepak, thrown in. We nearly toppled the boat with our laughter when a lady in a paddleboat came near us and asked Deepak, “Bhaiya aapka boat mein do Jhanda kyo laga rakhe hain ! No photo could capture Deepak’s facial expressions! A very comfortable and pleasant stay.

One challenge is Google Maps doesn’t help you get there. You need to call the hotel to get there.