The atmosphere was awesome, the room and garden was clean, the staff was kind and helpful.

The sheet and the pillow case had not been changed when i arrive, they were smelling someone else’s perfume, the sound comes easily to the room from outside.

Really nice room with a comfy bed The ladies are so friendly and helpful Scooter rental on site. Very easy Loved the pool. The garden Is a hidden oasis close to all yet calm and private. Highly recommend

Shame we had construction work waking us up every morning. Made it difficult to get our toddler down for his nap during the daytime.

Felt like we had the place to ourselves, maybe because of it being low season (May). Staff were very helpful yet unobtrusive. Great that the restaurant closed in the evening to avoid associated noise, there are plenty of restaurants nearby, a new one at the end of the gang, 100m stroll. Really nice, well kept gardens and pools.

Breakfast menu was a little limited but the local dishes, nasi & mie goreng, were very good. Also the ginger and lime cooler was a great welcome drink after a long journey .

Staff

The Wi-Fi at the hotel was notably subpar, with speeds averaging only 10 Mbps, which is insufficient for the entire property. The current network infrastructure seems unable to handle the number of devices connected. Upgrading to a modern Wi-Fi mesh network or considering alternatives like Starlink, if adequate fiber connections are not available, would significantly enhance the guest experience. During my previous stay in 2018, I also encountered issues with the Wi-Fi and even conducted a signal strength analysis in my room. As a network engineer, reliable internet connectivity is crucial, and the ongoing issues are quite frustrating. Improving the internet connectivity would greatly elevate the hotel's status as one of the best places to stay on the island.

It looks exceptional, pretty and private.

WiFi was bad. Breakfast a bit late for it to start at 8.30am.

3 swim pools, chill ambiance, own restaurant for breakfast and lunch, good welcome drinks, nice receptionists.

We stayed in 2 double beds room, the bathroom is on the downstairs(B1), don’t like the design of black color wall, it really attracts mosquito coming, and there is really hot and high humidity after taking bath and doing routing care inside. Especially, you can not open the door, or the bunch of mosquitoes will come inside, the only thing you can do is stay inside and close the door . No any exhaust equipment is really terrible. Besides, there is some place with spiders net. Is still showed up there, even I told some staff. I tried to ignore it, but it just on the side of tap. Can not pretending there has nothing….

We loved everything about this property, it was quiet, friendly staff, excellent location for us as well like it quiet. Liked it that much we’ve booked an additional 7 nights. Excellent baby pool that shallow enough for kids to enjoy.

the size of the room was bigger than I expected. The staff is very friendly and helpful with all our questions . The pool area and garden is huge, there are so many instagram friendly spots. They even have 3 big size pools to choose from , all with sun beds and lounge areas . The breakfast is abundant, we could not finish it all. Wifi si working well . If we wanted to chill in the room, Tv also had all the channels.The beds and mattress are very comfortable I was pleasantly surprised from this place and I could not have asked for more. In the night we could enjoy the pool area all by ourselves.

nothing to complain

It’s quiet the staff are great. The pools are lovely 😻

Terrible wifi. Super slow Confussing names. Phone never connects to the right network. Could not not even view a YouTube clip. Not up standard. Must be fixed before I stay agsin. I have stayed at this property 3 times now There was a large hole in the drive which the staff fixed only after I prompted then.

The Apartments Umalas definitely met my expectations. What I booked is exactly what I got, I personally love the location; it's in a quiet area but not too far from everything. I can rest peacefully when Canggu/Seminyak's busyness overwhelms me! The Apartments Umalas was my slice of Heaven, and I will definitely come back!

I love the openness/the view of my unit, but I wish it could be more secluded/covered somehow for privacy; I feel a bit exposed.