The room was a great size and was very spacious. It was spotlessly clean, very modern and the beds were comfortable. We got into Malang at around 3am and we were able to check in at this time. Staff at the hotel were very helpful and we were especially thankful to the receptionist on our last morning who helped arranged a taxi whilst we ran late for a train!! The pool was big, clean and often empty! The location right next to a large mall was also helpful. This hotel was a great base to explore Malang.

Personally for me some sunbeds around the pool would be good. There were some wooden 'huts' to sit in but they were not comfortable for very long. A sunbed or two just gives another option although I appreciate the pool was often empty. The team were also slow in responding to questions through booking.com

From the reception, room facilities and breakfast was excellent. The wifi was good. Connected to the mall and it was the biggest in Malang. The traffic was busy, maybe because city area. Overall l would say, value for money.

Like l said, the traffic was busy because in the city.

Location close to the Mall

Service was very slow in the restaurant, on two occasions we were served our meals individually, and with a large time lapse in between dishes. Our starters were delivered after our mains

The breakfast was almost perfect, with various corners of foodies and the staff who were very helpful.

1. The bathroom door should be clean, spotless without any stains. Free from fungus is higly appreciated. 2. Some walls in the room should have been re-painted. 3. Laundry bags must be present as well.

Breakfast was excrllent! It even served as the main meal of the.

A microwave in the room or common room m I ght be useful.

The location is the best in town.We use to come very often.The Staff very helpfull. breakfast was fantastic as always.The amenities also great.We had free parking.We can use printer in business desk,thanks !

So far so good although the price extremely change but we understood,we're in peak season...

It’s linked to the mall. Also, there is a little gym next to the pool/spa. I loved the little gym there. It had towels ready and bottled water and airco. I also think the rooms were really nice and spacious.

It could have been cleaned a bit better. I found a lost potato fry of the previous guest in the minibar. But this is forgivable, since cleaning staff get little time to clean up.

The hotel is located in the center of Malang and is attached to MOG mall which is very convenient. choice of breakfast was very good and staff were very friendly and helpful. Room was spacious and clean.

I can’t specifically say there was anything I didn’t like about the hotel, but would have been nice if there were balcony or terrace rooms.

The staff was nice and helpful, they found us a driver to take us to the waterfalls. The room was big, and the bed was comfy. Soundproofing was ok.

The room could have been cleaner and in better condition. Low variety of occidental food for breakfast (but a loooot of occidental dishes)

Friendly staff, great breakfast buffet, very clean rooms. Price - quality ratio is excellent!!

My girlfriend was a little bummed out there weren't any comfy chaise longues next to the pool, but the pool itself is very nice, long enough to do small laps:)