I stayed in Villa with private pool up the hill , very nice views , cool good size clean private pool , very good breakfast , very comfortable bed , kitchen with important needs and a microwave also ,

We went there on may 2023 , since hotel is newly opened after the pandemic , it’s only the pool and restaurant that are running , other services still under renovations ,,, Lots and lots of lizards, insects and ants in and around the room and in the open type bathroom ,,, hotel did not use any means to stop them from visiting the guest rooms Toilet moving needs maintenance,, Beach club still not functioning ,,

The room we booked was the Ocean View Villa with Private infinity pool. The view of this place was amazing! We were placed on top of the resort, with views of the ocean and island. Driver is available with a phone call to the room (otherwise it is a bit of a walk). They offer a driving service within a 20min radius of hotel as well. From start to finish the service was 10/10 everyone was so helpful and accommodating, I felt at home. I special shoutout to Ardi and Haidir. Thank you for taking care of my husband and I on our honeymoon. They helped us so much with any issues we had. Haidir setup both the romantic dinner (food was delicious) and floating breakfast which made our stay that much more special. We even received a beautiful congratulatory arrangement in our room on the first day. We were so well taken care of. The location of the hotel is far from airport, but it is an island, and the best places are always hidden gems, the drive is so worth it. We went during rainy season I can only imagine it is even more beautiful during peak season. With nearby floating seafood restaurants and tour companies. The hotel made everything very easy for us, including cashing out.

The overall condition of the room/parts of hotel has a lot of potential. I think if the owners of the hotel invested in a reno or major maintenance of the entire resort it would be amazing, and only very minor training for some of the staff to lift their skill set taking the hotel to the next level. The fresh juices were watered down, wasn’t a fan of that.

During my stay at Sundancer Hotel in Lombok, I had a truly unique and memorable experience. We arrived at around midnight, and while there was no one at the reception due to the late hour, the hotel had made proper arrangements for us to receive our key and all necessary instructions, which made our check-in process smooth. The rooms were incredibly clean, cozy, and had stunning views of Lombok’s pristine nature. One of the aspects I loved most was how peaceful and serene the atmosphere was. The quiet and tranquil environment, combined with the intimate and cozy room setting, made it an ideal place to relax and unwind. The hotel’s restaurant offered a variety of delicious local dishes that were a highlight of our stay. The freshness of the ingredients and the authentic flavors of Indonesian cuisine made each meal a delightful experience. I also want to extend my special thanks to the hotel staff for their professional and kind behavior. Although no one was present when we first arrived, throughout our stay, the staff promptly and efficiently addressed any needs or requests we had, always ensuring we felt well taken care of. Overall, Sundancer Hotel provided an incredibly relaxing and enjoyable experience. I would highly recommend it to anyone looking for a peaceful retreat in Lombok, and I look forward to returning in the future.

nothing.

During my stay at Sundancer hotel in Lombok,I had a truly unique and memorable experience,The room were incredibly clean,cozy,and had stunning views of Lombok pristine nature.one love aspect I loved most was how peaceful and serene atmosphere was. The quiet and tranquil environment combined with the intimate and cozy room setting,made it an ideal place to relax and unwind.the hotel restaurant offered a variety of delicious local dishes that were a highlight of our stay.the freshness of the ingredients and the authentic flavour of meal a delightful experience.I also want extend my special thanks to the hotel staff Nyoman,Harris,ketut,and daddy for there professional and kind behaviour.although no one was present when we first arrived,trough out our stay,the staff promptly and efficiently addressed any need or request we had always ensuring we felt well taken care of .overall Sundancer hotel provided an incredibly relaxing and enjoyable experience I would highly recommend it to anyone looking for a peaceful retreat in Lombok and I look forward to returning in the future.

Probably the nicest place we have ever stayed. Bedroom and separate lounge, 2 air con units were great and the room was well maintained. Big balcony overlooks the beautiful pool. Only a few other guests when we visited in May 24 so felt like we were VIP's with the resort to ourselves. Beach club reopened the day before we left. Staff told us the resort was closed for 3 years due to covid and reopened last year.

Location was a bit remote but that wasn't a problem for us.

The property is dominated buy and amazing pool that is as enjoyable to be in as it is to look at. The property is well maintained and feels like a little paradise. The room was huge and elegantly designed. Staff are very friendly and helpful.

More attention needs to be paid to the little things. The glass doors in the bathroom hadn't been cleaned in a while, the tea and coffee provided in room felt cheap and stingy, the door to the bedroom needed adjusting, the kitchen trash bin was not emptied one day during cleaning, the beach was full of trash.

Really friendly staff who were happy to constantly deliver room service to us (thank you) Very quiet peaceful location with an added bonus of having very good scuba dive sites Nice pool Food was overall good Lovely balcony to chill on Bathtub was huge

The only thing that stopped it being a 10/10 experience was a taxi at 5.45am being 45 minutes late. The impact of this delay was being late to arrive in Kuta so no breakfast before diving. But it was a minor thing from an otherwise great stay

I had a wonderful experience at this hotel. The staff at the restaurant were exceptionally friendly, and the breakfast was fantastic. The hotel is quiet and well-maintained, providing a perfect place to relax. If you have the chance to book the deluxe room with the infinity pool, even for one night, it is definitely worth it. I look forward to returning. Special thanks to Haris, Ketut, and Widiane

Wifi could be better.

The staff were amazing, lovely friendly helpful people. They helped us to organise a beautiful dinner for my partner's birthday and helped us to celebrate it too. We stayed in a hill top villa with private pool, the view is incredible. Beautiful place. Highly recommend the snorkelling trip to a local island with coral reef, and a nearby floating restaurant for seafood lunch.

The location is more isolated than we expected so if you want to explore at all it is best to have a rental car.

The grand residence that we stayed in was superb, surprising double sink and comes with a nice vanity. The pool was huge with many elevations, it would be a nice place to take my diving refresher if we come back again. We loved the snorkelling day trip and the fresh catch after the day out at sea, is just the absolute meal to end the day.

Room service menu could have been more extensive, but well, there are two restaurants just within the resort, so nothing much to complain about really.