The staff at the reception, the kitchen, the dining room, the team of cleaners were SUPER nice and efficient. They deserve 10/10! Always had a smile, how nice! The room was very comfortable, cleaned perfectly everyday. Breakfasts were exceptional, particularly the healthy one. The temperature of the swimming pool made it difficult to get out of it, it was sooooo nice. We wanted coconut drinks and the staff kindly got some for us! We highly recommend the boat ride to the Gillis!

This is a place to enjoy quietness and rest, not for parties. A tip box is missing in the dining room, the whole staff deserve tips! Perhaps options to visit the area, boat rides availability, etc, laundry, should be proposed to clients in writing (leaflets)

Our villa was absolutely gorgeous. Couldn’t have been happier

The restaurant is quite pricey, but the food was good. Location is also quite remote, so need to hire scooter or driver to get around.

Awesome resort in a peaceful place. Excellent for relaxing, superb sea views. The staff is eager to please your desires. Food is excellent with local and international choices. Bed is more than comfortable.

Nothing. Everything has been fantastic.

Amazing villas with excellent service. We stayed at club villas with our family and it was a very pleasant and relaxing experience. The view to the gilli islands is amazing. Loads of pool options on the resort. Kids were running around everywhere. The lunch/dinner staff is amazing. We requested grilled/bbq fish (off menu), and that request was catered to. Breakfast was delivered to the villa should we want. Spa service was okay and reasonably priced. The villas are perfectly south facing sunshine all day long. The villa staff were always on hand. My sister got ill, and they offered to take her to the clinic nearby or call the doctor to the villa. I had sunburn and reception staff provided aloe vera gel and even bought some more to the villa afterwards. Visit to the gilli Islands beaches, and snorkelling is a must when you stay here. Also, a car rental is a must. Driving in the area is okay. Just take it easy and dont follow the crowd/other driver on too much overtaking. If driving back to the villa at night, keep it under 50 kmh locals like to sit on the road 😅

A couple of points for improvement. A folder containing info on activities and things to do on the island/nearby would have been greatly appreciated (sort of a self-service concierge) A bit far away from major cites. We liked this because we had kids with us and just wanted to relax. But mataram is 1hrs away and kuta is 1:30 mins away. Water in the pool/taps is a bit salty, but they provide ample water bottles in the bathroom and the kitchen. Not sure the water quality can change, but we quickly got used to it.

This is a peaceful and lovely hotel, we stayed in a smaller room which was very comfortable and nicely decorated, with a good shower. The restaurant looks out onto the beach, and the food is excellent, particularly the breakfast. The staff couldn't have been nicer, we had a problem lost luggage and they really went out of their way to help us. I recommend this hotel for a snorkelling trip to the nearby islands, the hotel arranged everything for us and it was convenient and inexpensive.

Absolutely loved our stay at the club villas. The staff were so attentive and kind! They arranged an incredible snorkeling day for us (the beach at the villas isn’t great but the snorkeling beaches nearby were amazing). They also upgraded us to a beautifully decorated beach front villa for our honeymoon, which was so incredibly sweet. We loved our stay so much and spent our mornings sipping coffee on the porch watching the local fishermen head in and our evenings watching the sunset from our private pool. Additionally, the meals were freshly made and delicious! This is the kind of place you go to unplug and unwind. Staff were just exceptional! 10/10 would stay here again. An incredibly value.

The property is isolated, so access to things like stores or restaurants is very limited. The food prepared by the villas was amazing though so it didn’t bother us.

Amazing place, the most beautiful beach, peaceful, very private, almost like a time travel. A standard of accommodation i've never found in the Caribbean, or at least never afforded to stay at. Huge open space, still private, and very social. Delicious breakfast, love mangos and passion fruit. Highly recommended!!

Only wish the travel would be easier, coming from the US.

Great location, extremely helpful and supportive staff, nicely equipped, comfortable rooms and a nice pool. The best was breakfast - delicious!!!

Wifi could have been better. But everything else was great.

Stayed 2 nights / 2 days The villas are gorgeous and quite, you can relax and enjoy view Beautiful view on gili gede island Kind and friendly staff Food at restaurant is good You can go to gili gede and dive/snorkling

Minor things : - if you maybe stay longer : no so many choices to eat somewhere else near -salty water in the shower ( would appreciate fresh one) - beach in front bit dirty ( not hotel fault but could be great to clean it )

Is an amazing beach front hotel, the villa beach front was so peacfull. Breakfast included really good and they organize tour for secret Gili. Elsa of the reception was amazing