The breakfast was amazing with many choices of Indonesian food. The hotel clearly supports Indonesian culinary for the guests. Amenities were good and we can get water from a dispenser outside the room. It was such a nice service that the guests don't need to ask for water from the hotel as the tap water in Indonesia was undrinkable.

The parking lot for cars was limited so the hotel offered free valet parking. It was fine as long as you don't leave anything there. When you need to get something from your car, the hotel guy will give the key and you find the car by yourself.

Clean room, very strategic location, the breakfast is more than I excpected (pretty good for the price). Check in and check out processes were done swiftly.

The room is considerably small, which is understandable due to the location and price. Yet, I hope the furniture arrangement wouldn't be so hard to make space for prayer. The angle is a little bit difficult for praying position (the room was on the 5th floor, right wing). Also, I booked twin beds for 2 persons, but the amenities were only for 1 person.

All stuffs are packed in a limited space: the bed and bathroom. Room was clean and comfortable, and we can get a sightseeing of Surabaya at night. Plus free breakfast, I think it is worth for money.

The location near the road and other hotels or shops which created a bit noise at night. It is no problem though, coz we just stay for a night transit before our departure to Lombok.

The staff super kindly, the room

The staff response very fast when help needed ...the staff,Lala assisted to get gojek car ride ...wonderful team

Nothing ...Will return if visit Surabaya again

The beds and pillows are comfortable. The location is near a mall easy to find foods. Breakfast with enough varieties is included. Bathroom is clean. Very friendly and kind staffs.

Parking is limited. No plastic bag or liner for the bins. Some details cleanliness can be improved.

Convenient and comfortable place to stay... Close to McD is an extra point 😁

The parking area was quite small plus there was renovation process going on. But the security was very helpfull

We only stayed one night and it was perfect for us, not too far from the airport and not in the middle of the city. We could check-in easily and have a good big breakfast (buffet) !

A fresh bright clean hotel Amazing pleasant staff, always smiling and helpful.

No issues

The breakfast was amazing, the building is overall well kept

Not much to do nor many food options nearby