343 reviews
From
$75Jl. Mayjend Sungkono 120, Surabaya, 60256, Indonesia
343 reviews
1/5

Spa/Wellness packages
Free parking
Restaurant
Outdoor swimming pool
Kids' club
Kids' pool
Free wifi
Room service
Welcome to the luxurious Shangri-la Surabaya! Located in the vibrant city of Surabaya, Indonesia, this 5-star hotel offers a truly unforgettable experience. Situated just 3.7mi from the city center, you'll have easy access to all the exciting attractions and activities that Surabaya has to offer.
With 343 reviews, the Shangri-la Surabaya is a highly regarded hotel that guarantees exceptional service and a memorable stay. Prices start from just $75, making it an excellent choice for travelers seeking luxury at an affordable price.
This hotel is packed with fantastic amenities to ensure your stay is nothing short of extraordinary. From a beautiful outdoor swimming pool and spa facilities to a kids' club and tennis court, there's something for everyone at the Shangri-la Surabaya. The hotel also offers a delicious breakfast and has a restaurant and bar onsite, perfect for enjoying a meal or drink in a stunning garden setting.
Indulge in luxury and convenience at the Shangri-la Surabaya. Book your stay now and experience the best of Surabaya!
When it comes to relaxation and fun in the sun, the Shangri-la Surabaya has you covered with not one, but two outdoor pools. Whether you want to take a refreshing dip or lounge by the water with a good book, these pools provide the perfect backdrop for a day of relaxation. Pool 1 is available to guests of all ages, while Pool 2 is exclusively for kids, complete with a shallow end for their safety. So, no matter your age, there's a pool for everyone to enjoy.
Hungry after a long day of exploring Surabaya? Look no further than Jamoo, the onsite restaurant at the Shangri-la Surabaya. With a family-friendly and modern ambiance, Jamoo offers a wide range of international cuisines to satisfy your appetite. From local Indonesian dishes to international favorites, you'll find something to please every palate. So gather the family or enjoy a romantic meal for two in the beautiful setting of Jamoo.
At the Shangri-la Surabaya, convenience is key. That's why the hotel accepts multiple payment methods to accommodate your needs. Cash is accepted, but if you prefer to pay with a credit card, you'll have plenty of options. Visa, Mastercard, Diners Club, American Express, JCB, and UnionPay are all accepted at this luxurious hotel. So go ahead, choose the payment method that works best for you and enjoy a worry-free stay at the Shangri-la Surabaya.
Closest airports
Juanda International Airport
7.8miAbdul Rachman Saleh Airport
44miSpa/Wellness packages
Free parking
Restaurant
Outdoor swimming pool
Kids' club
Kids' pool
Free wifi
Room service
Fitness center
Swimming Pool
Shuttle service
Spa
Sauna
Hot tub
Air conditioning
Tennis court
Bar
Tour desk
Sun deck
Kid-friendly buffet
Parking On Site
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Beach umbrellas
Garden
Elevator
Playground
Picnic area
Show 4 photos
Deluxe Room, King Bed
1 King Size Bed
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, mini-bar and tea/coffee-making facilities. A hairdryer, robes and free amenities are provided in the private bathroom.
Show 4 photos
Executive Room, King Bed
1 King Size Bed
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
Offering larger space and panoramic views of the city, this air-conditioned room comes with a flat-screen cable TV, mini-bar and tea/coffee-making facilities. A hairdryer, robes and free amenities are provided in the private bathroom.
Show 4 photos
Deluxe Room, 2 Twin Beds
2 Twin Beds
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, mini-bar and tea/coffee-making facilities. A hairdryer, robes and free amenities are provided in the private bathroom.
Show 4 photos
Executive Suite
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
Offering much larger space and panoramic views of the city, this suite has a work station and a seating area with a sofa. It comes with air conditioning, a flat-screen cable TV, mini-bar and tea/coffee-making facilities. Private bathroom has a bath, a hairdryer, robes and free amenities. Guests enjoy executive lounge access.
Show 4 photos
Deluxe Room, King Bed, Club Level
1 King Size Bed
Free wifi
x250
+
x120
More details
Show 4 photos
Deluxe Room, 2 Twin Beds, Club Level
2 Twin Beds
x4
+
x3
More details
Show 4 photos
Deluxe Room, 2 Beds
2 Beds
Minibar
Flat-screen TV
Refrigerator
Tea/Coffee maker
x10
+
x6
More details
Show 2 photos
Deluxe Room, Double or 2 Twin Beds
Double or 2 Twin Beds
Minibar
Flat-screen TV
x6
+
x3
More details
Show 16 photos
Standard Room, Double or 2 Twin Beds
Double or 2 Twin Beds
x6
+
x3
More details
Executive Room, King Bed, Club Level
1 King Size Bed
Free wifi
x250
+
x120
More details
Executive Room, Double or 2 Twin Beds
Double or 2 Twin Beds
Free wifi
x6
+
x3
More details
Show 4 photos
Deluxe Room, Double or 2 Twin Beds, Club Level
Double or 2 Twin Beds
x6
+
x3
More details
9
343 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Airports
Juanda International Airport
7.8miAbdul Rachman Saleh Airport
44miAirports
Juanda International Airport
7.8miAbdul Rachman Saleh Airport
44miLocation
Age restrictions
Location
Age restrictions
Spa/Wellness packages
Free parking
Restaurant
Outdoor swimming pool
Kids' club
Kids' pool
Free wifi
Room service
Fitness center
Swimming Pool
Shuttle service
Spa
Sauna
Hot tub
Air conditioning
Tennis court
Bar
Tour desk
Sun deck
Kid-friendly buffet
Parking On Site
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Beach umbrellas
Garden
Elevator
Playground
Picnic area
Activities
Game room
Tennis court
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Entertainment & Family Services
Kids' club
Playground
Food & Drink
Bar
Breakfast in the room
Kid-friendly buffet
Packed lunches
Restaurant
Snack bar
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Express check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Hair/Beauty salon
Non-smoking rooms
Room service
Internet
Free wifi
Outdoors
Garden
Picnic area
Sun deck
Parking
Free parking
Parking On Site
Safety & security
Safe
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Foot bath
Hot tub
Kids' pool
Massage
Outdoor swimming pool
Sauna
Spa
Spa facilities
Spa/Wellness packages
Swimming Pool
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
From 14:00
Until 23:00
Guests are required to show a photo identification and credit card upon check-in
From 06:00
Until 12:00
Pets are not allowed.
Free internet, connection type: wifi, coverage: entire property.
Minimum check-in age is 18. Minimum guest age is 0.
Parking is available, public, on site, reservation: not needed.
Child policies
Children of all ages are welcome.
Crib and extra bed policies
3+ years
Extra bed upon request
Rp387,200 per person per day
0 - 2 years
Extra bed for ages 3-adult costs 387200.0 per night.
Cot for ages 0-2 is free per night.
Cash
American Express,
Visa,
Mastercard,
Diners Club,
JCB,
UnionPay
This property accepts cash.
When are the check-in and check-out times for Shangri-la Surabaya?
Please note, when staying at Shangri-la Surabaya, the check-in times are from 02:00 PM up to 11:00 PM and check-out should be completed by 12:00 PM.
Is there parking available at Shangri-la Surabaya?
Yes, there is parking available at the Shangri-la Surabaya hotel. Guests can enjoy the convenience of on-site, public parking, which is free of charge. Additionally, there is no need for guests to make reservations for parking.
What are the rates at Shangri-la Surabaya?
Shangri-la Surabaya offers accommodations starting at $75. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.
What types of rooms does Shangri-la Surabaya offer?
At Shangri-la Surabaya, the hotel offers several types of rooms including Horizon Executive King Room, Horizon Deluxe King Room, Deluxe King Room, Executive Suite, Executive King Room, and Deluxe Twin Room. All rooms are non-smoking and can accommodate 2 adults and 2 children, except for the Executive Suite which can accommodate 3 adults and 2 children. The bed sizes range from King size to Queen size for the double rooms, and there are Twin beds available in the Deluxe Twin Room.
Which amenities can guests enjoy at Shangri-la Surabaya?
At Shangri-la Surabaya, guests have a variety of leisure amenities to enjoy during their stay. They can indulge in spa and wellness packages, relax at the outdoor swimming pool, or have fun at the kids' pool with a waterslide. The hotel also offers a spa, sauna, hot tub, and tennis court for guests to unwind and stay active. For families, there is a kids' club and playground available. Guests can enjoy a meal at the on-site restaurant, Jamoo, which offers a family-friendly and modern ambience with a variety of international cuisines. There are two pools available for guests. Pool 1 is open all year-round and has no age restrictions. Pool 2 is also open all year-round but is exclusively for kids, featuring a shallow end for their safety. Overall, guests can make the most of their time at the hotel by taking advantage of these leisure amenities.
Does Shangri-la Surabaya feature a pool area?
The Shangri-la Surabaya has two pools available. Pool 1 is an outdoor pool that is available for all ages. Pool 2 is also an outdoor pool, but it has age restrictions and is only for kids. Additionally, Pool 2 has a shallow end. Therefore, the hotel does have a pool.
Is there an in-house restaurant at Shangri-la Surabaya?
Yes, Shangri-la Surabaya has a restaurant called Jamoo on site. Jamoo offers a family-friendly and modern ambiance, serving international cuisine.
Does Shangri-la Surabaya accept credit cards?
Yes, Shangri-la Surabaya accepts credit cards. They accept Visa, Mastercard, Diners Club, American Express, JCB, and UnionPay. Cash payments are also accepted.

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