We enjoyed the salt water and sweet water pools at the Synergy spa and liked the soft, relaxing music. The food was very good. The scenery was magnificent and it was nice to stroll around the kibbutz. The last night, there was a large lizard in our room. After the staff couldn't trap it, they quickly arranged for us to move to another room and were very nice about it. Service in the dining room was excellent.

Tissues in the room would be nice. We walked to the kibbutz makolet to buy some! Towels were a bit thin for such an expensive hotel. Even though the temperature was quite warm already the large outdoor hotel pool was still closed. The mattress pad didn't quite cover the mattress all around and the blanket wasn't quite large enough for the bed.

The peace and the quite.

1. Cleanliness – Our bathroom was unclean upon check-in. 2. Spa Service – A receptionist refused to provide my partner with a bathrobe, claiming guests must bring their own from the room. She also made an inappropriate remark: "Are you too lazy to get it?" Later, she insisted it was a "mistake" that we received robes earlier and claimed they were out of stock. Only after a lengthy discussion did she reluctantly provide one. The inconsistency and lack of professionalism were disappointing. I hope the hotel improves its service standards.

Ein Gedi is a fantastic location from where to explore the surrounding area. The Kibbutz is lovely, the Hotel offers a charming glimpse of kibbutz life, and the Spa is highly recommended. Service is good, staff are friendly and accommodating, and prices are reasonable. Dinner (a hearty open buffet affair) and breakfast (which saved our lives after hiking up Masada before sunrise) are taken in the kibbutz dining hall, and give a homey feeling of being part of the community. Thank you for a great weekend sleepover!

Saturday arrivals can only check in late afternoon. We planned our day around this with arriving from Jaffa around noon, first visiting the Dead Sea at Ein Bokek and then spending the rest of the afternoon at the Spa with massages, wine and dipping in the pool. As such our check-in was timed perfectly, but it might be a niggle if you don't plan around this.

Everything

Very limited vegan options

The room and bathroom were fine; breakfast was excellent; the spa exceeded my expectations.

I would have liked at least two pillows to be less bulky. The garden of the spa would be better without any music, thus allowing clients to listen to the birds singing. It is a pity the thermal warm water baths and the beach by the Dead Sea have been closed; Ein Gedi Kibbutz-hotel should consider reopening them, as they used to be their best attraction.

The hotel surroundings is very beautiful, and nice to stroll around, also for kids. There are facilities and activities for kids

Food is not so great to say the least. (my son said he liked it) My son has celiac and while the staff was friendly and try to help, I would expect better solutions (get us food from within the kitchen to avoid cross contamination, tagging food aa gluten free etc)

The kibbutz hotel is exceptional in its beautiful surrounding and in its very unique kibbutz atmosphere that one can feel. Kibbutz members really care about this place and the combination of simplicity with the investment in the beauty of the gardens makes it very special.

The food in the bar could be better. The alternative is to bring your own food since rooms have refrigerators.

We really enjoyed our stay at the kibbutz. The hotel is located within the kibbutz, which is an experience in itself. Within the kibbutz there are a number of facilities like a pool, a spa, and a number of restaurants and bars. Not all of these facilities are part of the hotel but can all be accessed by the guests. Location is great, just a few minutes drive away from the Ein Gedi national reserve, and about 20 minutes to a nice beach by the Dead Sea and Masada. We enjoyed the spa, which also has a pool with Dead Sea water, an outdoor pool, and complimentary tea. Breakfast was great - Israeli style with a huge variety of food options. We enjoyed dining at night outdoor under the baobab trees.

We would have liked to receive more information about the other restaurants and facilities available within the kibbutz.

Absolutely gorgeous location. We had a balcony overlooking the 'fault cliffs' of the Judean desert, with a glimpse of the dead sea as well. It was just magical. The room was bright and airy, lovely comfy beds, very clean. The staff was helpful. The breakfast was generous and varied (as one expects at good Israeli hotels!) The hotel has wonderful grounds with unusual trees planted everywhere, and ibexes visiting from the surrounding desert. We didn't want to leave!

Not a problem for us, but our room was only accessible by a flight of stairs, and the place itself is hilly- you'd need to walk up a steep hill to get breakfast. People with accessibility issues might struggle.

Great location by the Ein gedi national park and beautiful surrounding nature with views of the Dead Sea. The hotel itself is in a nice garden, very quiet, the spa is great to relax after a full day hiking. The rooms are nice but a bit old, some improvements could be made for the bathrooms. For the price I was expecting a better breakfast, it was quite basic.