room was comfortable and when I needed to extend the stay it was easy to do.

the checkin person was rude and just basically lacked awareness and commonsense- She gave me the wrong room key and when i went back to her 2 minutes later she was rude to me and told me to go wait over there with no explanation - so I waited 10 minutes till the service person saw me and we finally worked it out that she wrote the wrong number for my room- when she was told she did not say sorry or even acknowledge the error. This was my first experience with the hotel so it was a little shocking to be treated like an idiot when all I wanted was to get into my room after a long flight.

Location is excellent and the room was ideal for my stay.

I didn’t like the WiFi service, just one device per person is horrible. I stayed in November at the mirage and they gave us a WiFi password for all the devices we wanted. I didn’t like to be limited when the hotel charge those extra fee where the WiFi is included. Also, didn’t like that if you want someone to clean your room is an extra charge.

Self check in was very easy once we found the kiosks. It was 2 am after a long travel day, so the ease of getting our room and keys was very helpful. The location was perfect for attending a concert at the Sphere. It was a short easy walk or tram ride to anywhere we wanted to go. The price was very reasonable and the room was comfortable and clean.

I struggled with the smoky atmosphere in the casino area (not a problem specific to Harrah's). I would have liked more signage directing us towards exits and which street we would be exiting to. I got disoriented almost every time I came down from the room for the 3 days I was there.

Easy check in and room was great

Booking.com listed the rate at $99 but we paid over $200 by the time you pay taxes, parking fee and resort fee. So deceiving.

close to food courts and other great places especially the sphere.. parking garage connected to hotel...

limited staffs to ask for help

The rooms were nice and the beds were comfortable. The location is great, smack dab in the middle of the strip. It is also located directly on a monorail station so I was able to easily get to the convention center!

The property is a little dated so when you're walking around the casino the cigarette smoke is pretty bad and made my eyes water. They probably need to add a new air filtration system in the property. The pool was tiny, and unfortunately closed at 6 PM which is way too early.

We wish there was more breakfast options other than the one restaurant in the hotel.

Pool wasn't open. The staff didn't seem to seek out if we needed anything.

The location is perfect, and right on the "Las Vegas Strip". The food at the hotel restaurants is pricy but decent. The staff was nice.

The signs to the rideshare area are not very good. They directed me until some point, but the actual area was not marked.

Central location great workers!!

The cleanliness of my room was subpar. The sink was not cleaned properly, the bedding had hair in the in it. Don’t like the pool had at cutoff time of 6 pm. Need an adult area, separate from children if you don’t bring your kids, I don’t want to see anyone else’s !!!

No breakfast. Was there supposed to be? Updated rooms, hotel smells good.

Food concessions are expensive