We lucked into renovated room, with modern furnishings, good air conditioning. While nicely decorated, the hotel itself presents a bit dated, but still very nice. The daily included breakfast was buffet style. The staff was excellent and quick to provide a cappuccino or needed condiment. The tables are reserved for the same one daily, cruise style. If you purchase full plan including all your meals, the menu is provided at breakfast and you make your choices at that time for lunch and dinner. The food was good enough, but after a meh dinner the first night, we only used the restaurant for breakfast. The location is excellent. Easy to get to the budello, beach or any nearby area of interest. We never had to drive anywhere. Very lively scene along the beach promenade a short block away!

The food could use improvement.

Overall, the stay was incredible, but the biggest impact was the staff. We found that they were extremely friendly, helpful and made our stay much more special. Other advantages were the cleanliness, calming aesthetic, wonderful spa services (which accommodated my pregnancy), and delicious food served in the restaurant.

There is nothing much we didn't like about this hotel. Our dog had to go out quite early in the morning (4:40AM) one time, and my husband got locked out of the hotel, which we hadn't realized that there was a significant period of time in the early morning hours that staff might not be manning the front desks. Also, when going with a dog, it can be difficult to find a spot to let them relieve themselves because typically the grass areas and beach are off limits for dogs. But we eventually found spots for her to go.

Fantastic stay staff fantastic nothing was any trouble.

Excellent and very polite owners and staff Complete Breakfast Selection Very nice Spa

Spa could be open and accessible to all Mineral water 1 bottle per day should always be available Some parking spaces in fron of hotel should be made available for guests The lift must be calibrated (too much lag upon button selection) and to add "cancel selection" function by long pressing the wrong selected floor.

The staff were friendly and kind; the breakfast was plentiful and varied; the location was fantastic: right in the middle of Alassio, close to the train station, and within a minute's walk from the private beach (which is owned by sister hotel Savoia). While the beach cost 20 euros per day for with sun lounger, parasol and towel included, this was not a surprise to me and the cost was simply added to the bill so it was very straightforward and meant that you didn't need to worry about taking money to the beach. My room was lovely with efficient air conditioning and a balcony. The bathroom was small but relatively new and everything worked.

It may have been nice to have been asked about whether I needed any advice about what to do during my stay but I am used to staying in hostels where this is more common practice...and this was a hotel not Tourist Information! Everything else was great.

Clean efficient friendly helpful, all as described.

It was not possible to fully adjust the temperature in the room - we wanted it warmer.

Super friendly staff that let you try your Italian and don't automatically speak English. That is so appreciated. Same with the breakfast, they have attentive staff that aren't in your face and the rooms were great.

WiFi in their winter annexe was poor and inconsistent. They cleaned my room with a do not disturb sign on. That was no issue for me as I just didn't need it cleaned but it could have been.

What I really liked about tge hotel was the style of the room. Very nice but nit too fancy and most importantly the hygiene. We had a very clean room, you felt so comfortable the first tine you stepped in the bedroom. I can totally recommend it! And the best was the hotel service. We were able to check out later without any extra fees or charges.

Nothing. Everything was perfect! The only problem was the bathroom we had. It was quite small.

Spacious, nicely decorated, newly refurbished room. Good breakfast with hot and cold food items. Friendly and helpful reception and breakfast room staff.

Nothing - all good.

we walked in and we’re greeted warmly. nice after a long drive to be greeted with smiles. the rooms were large and cozy. good lighting and outlets by the bed for charging phones. breakfast buffet was large had something for everyone.

the shower was a bathtub that had a shower head that could be lowered or raised. the only real problem was that you could only raise it to your shoulders. if you want to wash your hair you have to hold the shower head in your hand