The hotel in fact is several buildings, run by the same owner. The complex includes a very good restaurant. We got a room in a house across the small street. The room size was OK, it was clean, not run down. The staff was friendly, the breakfast was ... well, it was and that is a good thing. AC was working and silent.

Bed matrass was too soft, at least for me. The bed itself had some glitches in assembly and basicaly the matrass fell through it in the morning (rather funny though, as this happened to both beds, which combined make one bed). This was repaired fast and without questions. Sound insulation could have been better, although the area overall is quiet.

Cosy, spacious room in a quiet side street of an otherwise uninspiring industrial area that the north of Italy specialises in. The heating was up to scratch, the bathroom was spacious and the staff were lovely. It's best to book the restaurant; we didn't make it but the bistro next door is excellent value.

No issues that I can think of, it was just lovely all round.

Air condition, breakfast, big bed.

There was no parking available so we had to park at the opposite restaurant. They seem to be very tough on no smoking policy (I said we dont smoke anyeays, but the receptionist insisted and said we will be reported to the police if we smoke...). They also insisted on coping my credit card even though everything was paid before. A bit weired. At breakfast bread was finished, otherwise ok.

Great staff! Very friendly and doing their best! Free espresso with breakfast was a pleasant surprise.

Everything! Clean, comfy, great staff! They went above and beyond to help us and make us feel comfortable. And it was a quick bus ride to city center.

Nice big room with everything we needed..

clean & tidy

no lifts

Staff was kind, great breakfast and confy bed

Broken ac on a 30° day

Staff were friendly and helpful when you made enquiries. Bed was comfortable and the room was very clean and serviced every day. There were no kettle in the rooms but staff gave me cups of hot water when requested so I could make a green tea. Easy to get into town on the bus. We were in town for an event so didn't really need to spend a lot of time at the hotel. I wish that we had had time to eat at their restaurant which, it seems, is the main star of this small guest house!

Little things; I would have liked to have been told certain things up front at check in like being offered the wifi code. The pillows in the room were comfortable but there was just one and bedding felt a bit sparse. We were charged for water bottles in the room though there was nothing to indicate that they would be and I assumed that they were complimentary. Breakfast was OK but the protein options could have been better quality e.g. yogurts and cheese. Otherwise it was really only sugar and caffeine.

Good coffe for breakfast, free parking

Very hot and small rooms, weak breakfast