The room was spacious and bright. It was very comfortable to stay in. I had an issue during my stay where my phone was stolen while I was on the train. Cristina, the receptionist, was extremely helpful, and she was able to find us the contact details for the train operator. But she then went above and beyond for us. Unfortunately, no one at the train operator spoke English, so Cristina phoned them on my behalf and explained the situation to them. She then wrote everything down for me in Itlaian so I could report the theft to the local police. During a very stressful situation, Cristina was extremely supportive, and she made the whole situation much more bareable. I can not thank Crisitna enough!

In the first room, the was an issue with the draws provided. However, the staff very quickly moved us to a new room which was perfect.

Very spacious rooms and immaculately clean. They are equipped with a desk and wifi. It provides everything someone could need for a business trip. There is a nice lounge and a restaurant of great quality. The breakfast provided is delicious. It is in a good location, close to the railway station, and local commute and with a parking nearby. Although, it is a little far from the historical city center in case you have time for a stroll.

Maybe some parts, especially in the bathroom will need renovation soon.

Breakfast was fantastic. It wasn't super fancy but had a wide selection of fresh and tasty food. It had very healthy options as well. Room was very spacious and comfortable. It actually matched what the photos advertised, and I greatly appreciate that part.

I have no legitimate complaints. Would be cool to have a balcony one can walk out on, but I'm no architect or engineer. It's not even really a complaint because I didn't even think about it after first noticing it was just a window. It's proximity to the train station far greatly outweighed the lack of some luxurious view.

The Staff was extremely supportive and eager to help. We booked a family room for 4 and we got two interconnecting good sized bedrooms. The rooms were extremely clean with neutral modern decor. The beds were also clean and comfy. The room temperature was comfortable and could be self controlled. The location was excellent and just two minutes walk from the Train station. There were lots of HALAL restaurants around the hotel. There was ALDI supermarket located just 2 minutes walk from the hotel from where you can buy food and other essentials. I would definitely recommend this hotel to others.

Please note that hotel charges an extra cash amount under city tax whereas city tax was already collected by Booking.com. Collecting city tax twice times is a bit dodgy.

The A/C was appreciated. Traveling in Italy in early August is super hot and humid so returning to the hotel and relaxing in the A/C was amazing. The hotel location is also great. It is a 2-minute walk to the train station and a 10-15-minute walk to the center of town.

It was lovely hotel, easy to locate across from the train station. The breakfast was good and the waitress friendly. The hotel staff were helpful. The room was warm and clean. The water pressure excellent.

There wasn’t really anything. The hotel is under going renovations (as indicated by a sign in the lift) we were not disturbed by it at all but I’d say our room was one still to be done, so fixtures and fittings were a little tired. But clean and serviceable. The shower was tiny for the large space in the bathroom….. I couldn’t figure it out!!!

Breakfast fantastic friendly staff, minimal intereaction Location excellent and very near to transport and tourist information. On the whole it was a pleasant experience.

Due to proximity to Train and Bus Station, area can feel a little too crowded and felt intimidating for a first time visitor like me.

Perfectly located for travellers and easy to reach.staff is efficient. I praise the possibility of adjusting the temperature and the cleanliness of the room

The room i was was a bit old for a 4 star. It needs revamping. The carpet felt old.

Next to metro station, railway station and parking garage. The stuff were very polite and helpful. Breakfast was worth spending some extra money.

The hotel neighbourhood did not seem very safe at night. Remeber, the hotel is located next to the train station.

The hotel was lovely. Clean and comfortable, friendly staff and great food. Great location right by train station, also access to buses/ taxis etc. Easy for public transport. Despite the fact that our room overlooked a busy street, we heard no noise from outside. The hotel has gone to great lengths to make sure a quiet and comfortable stay. Breakfast selections were good with both hot and cold options, fruit, cereals etc. A good variety for all tastes.

Unfortunately the hotel didn't have designated parking, but it was available and paid for by the hotel in the nearby underground parking lot at the train station. Sadly, the area had a lot of shady looking characters hanging around on the streets, although police were patrolling the area, as a woman alone I would not have felt safe.