First off, the pictures don’t do this magnificent property justice. Honestly one of the most breathtaking locations in Europe, if not the world. The property has been so thoughtfully designed at it’s barely visible - even from a boat on the lake. Even so, it’s massive without feeling overbearing. In fact, the magic is that it feels cozy and inviting in spite of its grand scale. The team at LeFay are just incredible. I was going to call out individuals who stood out during our week there, but that would be unfair. Everyone there went above and beyond. Warm, friendly interaction without either snobbery or subservience - just great humans all round.

Absolutely nothing. One evening a fellow guest got too drunk and got a bit argumentative, even this the staff dealt with impeccably.

- wonderful location - the staff were as friendly and welcoming as ever - welcome drinks are always appreciated upon arrival - lobby is elegant with a breathtaking balcony - the rooms were perfect and spacious - views everywhere are stunning and a pleasure to experience - breakfast was varied and the eggs in particular were delicious

- a little bit of attention to the food provided in breakfast buffet is needed seemed like Couple of pieces here and there were either damaged or spoiled - as much as I loved the rooms not all guests are thrilled to pass by the spa area and the pool area from the lobby to the rooms please consider a more appropriate passage for families - yes the dine in food is delicious but the portions should be a little more generous

This 5-star gem was exactly what we needed! Spotlessly clean and incredibly relaxing, with fantastic staff who went above and beyond. We enjoyed an excellent breakfast each morning, complemented by stunning views that truly made our stay special. The facilities are truly excellent. Just a heads-up, reaching the main town does require a car due to a scenic, narrow winding road, but it's a small trade-off for such a luxurious and tranquil escape.

- location is out of this world - greatly maintained - staff are professional - dine in was delicious - room service is excellent - balcony was great - an upgrade that assured our privacy was a pleasant surprise - the lobby is spacious and comfortable - breakfast was varied and delicious When you arrive close to the hotel’s location you notice board signs that says 5 stars and a capital “L” next to the hotel’s name I assure you the “L” stands for LUXURY in capital letters…..well done Lefay team

Nothing

Astonishing view. Great pool area.

A labyrinth with clear directions. First night, we had, for a venue on this ratings, catastrophic Steak Tartars. After complaining, they chose not to charge for it. The only compensation was a gentile cup of coffee per person. :-/ Remaining meals went without reason to complain, without being overly impressive.

An absolutely perfect stay! The hotel feels brand new — everything is modern, clean, and beautifully designed. The view of the lake is simply breathtaking, offering peace and tranquility at any time of day. The nature surrounding the hotel is among the most beautiful I’ve ever seen, making every moment feel special and refreshing.

All was super great

The magnificent position of the resort high above Lake Garda, the healthy vibe of the place, healthy food, healthy living, and wonderful facilities. The staff are simply amazing from the waiters to the people in the spa - all of them attentive and service orientated. Well done to the team!

Nothing really - I think you guys are on point!

Spa facilities and pools were fabulous. Also appreciated the shuttle service down to Lake Garda. Staff were lovely.

I traveled alone and ate on my own in the restaurant. The first night was excellent. the second night I was seated in the same (small) section of the restaurant as a very large family group and felt somewhat uncomfortable.

The property is located on a small mountain and that gives us one of the most gorgeous views from the hotel. The staff is very polite and hospitable. The pools and sauna are amazing. The sauna has absolutely beautiful views. The most gorgeous wellness resort ever for me.

Nothing.

Views were stunning, food was overall of a high standard. Enjoyed the activities, yoga teacher was excellent! Beautiful main pool was very relaxing to swim in. Hotel was perfect for a milestone birthday celebration.

Some of the waiting staff were unfriendly and my husband was made to change open toe smart sandals for dinner which was not welcome given that there was some bad footwear/attire tolerated we witnessed from other diners. A loud family near our room and screaming children around the spa pool was surprising and unwelcome. This hotel is not suitable for children, something that adults wanting complete peace and relaxation should be aware of.