What makes Hotel Ansitz Plantiz so special: The friendly personnel: We read some negative reviews regarding the staff, however this situation, if true, has been remedied. The personnel at the front desk, bars, room service and dining areas always greeted us with a warm and welcoming smile. Any questions or requests we had were immediately addressed in a friendly manner. The Golden Spa: The Golden Spa area was the most relaxing spa we have visited. The bio infra-red cabin was fantastic. It was located in what felt like a small outdoor tranquil oasis where we could hear the birds singing from outside. In another area of the spa is a large, yet cozy, sauna and an aromatic steam room. The food and wine: we were impressed by the high quality of the food. The experienced chef created 4 courses which were delicious. The antipasto buffet was a meal in and of itself. Breakfast was super with omelettes cooked to your order, freshly prepared fruit and vegetable smoothies. The rooms: we stayed one of the panoramic view rooms which gave us a bird’s eye view of the alps and the beautiful grounds of the hotel. The location: the hotel is perfectly located with only a 6 minute car ride or 12 minute bus ride to the beautiful center of Merano. The bus stop is directly in front of the hotel. We walked out of the hotel and were in the heart of breath taking hikes, bike trails and lifts into the alps. The 2 heated pools, 2 whirlpools and the hotel gardens were beautifully situated surrounded by majestic views of the alps. They spoil their guest: a desert lovers fantasy is the afternoon cake buffet which is free of charge when you order a coffee. Boutique hotel: offers personalized service for any special needs or fancies you may have. Activities: yoga, Pilates, body and mind lectures, tractor rides through the orchids, wine tours, hikes, walks etc. etc. Ambience: perfect mix of classic alpine & sophisticated modern. Checkout day free use of the Golden Spa & facilities.

We had a room upgrade to a Suite, which was a very nice gesture, much appreciated. - the suite was in the new wing, modern spacious and well designed. With All the little details that seasoned Travellers appreciate. The bed was comfortable, there was a walk-in wardrobe, and a daybed lounge area. Large shower - the spa area was large relative to size of hotel, with lots of relax areas, saunas, infra red, steam bath rooms. Excellent. We had massages by Sarah which was good. - the garden must be the pride & joy of the owner.. nice landscaping (some parts look like a Japanese garden), with fruit trees as well. - overall the hotel and room was very clean - good location- only 10-15 minute walk into town, part of it was a nice walk by the river.

The dining area was lovely but I wished they had more choices for dinner. We dined there all 3 nights. The beef steak was well cooked, the rest of the dishes were ok. Restaurant staff appears aloof. Service was efficient but not friendly. The senior person warmed up and was nice after we started talking to her.

All the spaces are very intimates, flowers everywhere. The Hotel is not in the center so they provided bus ticket, which make the center of Meran very easily accessible. The property is clean and the staff is friendly. Bed is comfortable. The whole place is quiet, well thought and nicely decorated. The breakfast was really nice in an open air restaurant. At arrival we were invited for a special drink which was delicious. I also enjoyed the shop they have selling a lot of small items you can find in the property. Great experience, will definitely go back and recommend.

It seams our AC was not working in the room.

We booked the penthouse suite with private pool and sauna for two nights. it was really amazing we enjoyed every minute we spent there. The owners and staff were extremely. The food was delicious! I will definitely come back.

The only think that was not good is the GYM it is really too small and there are missing dumbbells from the rack. Also, they don’t have a bench so you can workout with.

We loved everything about this stay. Being able to pick from a selection of pillows was amazing. The place is beautiful, the staff wonderful. Parking spots are spacious. The food is great. We will definitely be back.

I am used to 5 star hotels giving a tour of their amenities, so you don't miss available services.

Everything, from customer service (valet service bringing luggage to car, separate breakfast room etc.) to cosy luxurious atmosphere but not "over the top", incredible bath products and bathroom/shower, very good breakfast, swimming pool etc.

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I just visited the hotel with my husband. We were highly impressed with its clean and comfortable rooms and additional facilities. Their staff behaviour is also excellent. One of the best hotels we have been so far. I highly recommend it!

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Everything! The hotel is great, it is small but has everything you need. The room was spacious and comfortable, the pool was great, the bar and restaurants are located very comfortably.

Nothing :)

The location is wonderful, quite and natural around so feeling relax, upgrade the garden room is big and comfy close to swimming pool outdoor. Indoor swimming pool, sauna and spa room, gym room are so great! Breakfast and dinner are not special but good!

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Nice and welcoming hotel, with beautiful relaxation rooms and very kind staff. The room was clean and spacious, breakfast was exceptional

The room (junior suite) was not very modern, perhaps the interior and furnishings could be updated a bit