While the first impressions of the locale might feel a little unsafe, I was quickly converted to love this little suburban, family friendly town of Montevarchi. Hotel rooms were reassuringly safe and secure. Staff were subtly attentive and gave the feel of your friendly neighbor. The deluxe suite is in the annex building, looks like any newly renovated service apartment. This unassuming location is easily accessible by car, ample free parking, supermarket close by and the very lovely Largo Galeffi restaurant where we had dinner twice during our 3 nights stay is a must!

The staff were very friendly & helpful despite us both not speaking Italian! The apartment we had was spacious & very clean. Location great for driving to Chianti & train to Arezzo and Florence. Montevarchi itself had some great places to eat & nice friendly bars too, without being a busy tourist centre.

The only slight minor issue we had was that the brand new kitchen in the apartment wasn't very well equipped - we boiled water for drinks in a pan, and there was nothing to facilitate washing up, or wiping surfaces, but this would be a very easy fix !

The staff was wonderful and welcoming . Everything about our stay was perfect. This is the only place I would chose for our travels there .

Clean, accommodating , great staff and a great value

Very spacious, clean and comfortable. The aircon and balcony was a huge bonus. Excellent value for money given the Size of the apartment and time of year

Nothing, it was great

The air conditioning and the shower were the best one we had since milan, florence and Tuscany! Make sure to eat in the city, the restaurants are GREAT!

The only thing that I didn't like was the hairdryer , i had a wedding and had to fix my hair and the hairdryer was not good at all, but if it was not for that; this would have been the perfect stay!

Location as it was quite close to the train station, and supermarkets.

Lack off a chest of drawers. Tea and coffee facilities, safe, slippers, and city view were all missing from the description of the room, they only provided plastic cups which was only suitable for cold water. When challenged at reception you were told you could have tea and coffee in reception only which was complimentary, however we were charged for ours.

reception/cleaning staff 100%. lady on breakfast did not want to see us at 9.30 even though 10.00 was closing. area is difficult to get taxi to and from nothing much in the place it a huge tourist destination

breakfast staff one night porter, Friday night 26thand Tuesday 24tg. this guy did not want to do bar duty. don’t advertise bar if staff don’t want it.

Lovely staff. great breakfast The room was clean and nice, nice toiletries, perfect if you are looking for a hotel around Florence or Arezzo. Very hard to find this kind of quality in this kind of rural areas in Italy.

Maybe the minibar could have been full. Fridge is there but not complimentary water. This is the only little detail I can suggest, but it was really nothing compare to the great service they all provided.

Location was great and could walk to restaurants. Breakfast in the morning had a great selection and even homemade cakes! Our connecting rooms were a great size and perfectly fitted our family! Beds were comfortable and rooms very clean!

The only thing we could think was that the toilet should be in the main bedroom rather than having to walk through the childrens room to get to it. Apart from that it was perfect!

Found parking on street right on side hotel for free and avoided 10€/ day fee. Staff courteous, breakfast ample .10 min walking distance to town.

Toilet was way close to shower. Tall persons could never sit properly.