Hotel Nuvo is like a gem in the outskirts of the city centre of Naples. The staff was amazing, always smiling, always doing their absolute best to ensure you have a great stay with them. I was able to talk to them with ease and confidence. They assisted me with taxi's, places to go and my partner also booked train tickets with them for the nearby train station. The breakfast buffet was filling every morning and i think this hotel deserves alot more praise than i can express. Even when we decided to stay in rome for a night (which was 3 hours away) and i forgot my passport to give the details to the hotel in rome, they assisted me with my details i used to check in with them so we could stay in rome. The rooms had great AC to keep us cool where we could control, they were clean, hallways were always clean. I gave some of the staff tips as i was blown away with their service, and If i go to naples again, i would likely want to stay at hotel nuvo again.

The only thing that i did not enjoy about the stay at hotel nuvo was the occasional rotten smell outside the hotel, but i had been told it could be due to a combination of the high heat 36 degrees and the old nearby buildings.

Helpful Staff: The staff is very helpful, they demonstrate excellent service and a willingness to assist guests, partially offsetting some of the other shortcomings. Breakfast Quality: The breakfast is excellent, a standout feature of the stay and a positive start to the day.

WiFi Connectivity: The WiFi is unreliable, which could be a dealbreaker for business travelers or guests relying on stable internet. Outdated Room and Furniture: Despite ongoing renovations, the rooms still feel old and worn out. Room Size: The room is too small to accommodate more than two people comfortably. Guests in larger groups face difficulties with space, especially for luggage. Insufficient Amenities: The room was inadequately equipped for four guests, offering only two paper cups, which suggests a lack of preparation for larger groups. Sofa Bed Comfort: The sofa bed provided as an additional sleeping option was very uncomfortable, negatively impacting the stay.

Hotel is modern, very clean and comfortable. Breakfast has good choice of main items. Coffee is served by staff and is very good. Rooms are cleaned every day and whole hotel is very clean and nice. Staff speaks good English and is always smiling, polite and ready to help, you feel treated very well. Location is further from the city, but there is several options of public transport to get closer to the city. In surroundings there is a small public beach which is quite ok. As a bonus there is pizzeria as a part of building, which is very famous and pizza is delicious.

The biggest issue was with internet. You have to provide your personal data and email address to be able to surf, connection was not fastest in the world and re-authentication had to be done quite often, even if you did not use internet for 1-2 hours, it did not work and network asked to Sign in again (although just pressing the button not more personal data filling needed.) Hotel staff confirmed they are working to address this issue, so it should be fine soon.

The best value for money i have encountered in my numerous business trip to Naples. Enough charme, useful internal parking, very good pizza restaurant attached (they told me it won the award for best gourmet pizza in Europe), convenient location for a trip to Pozzuoli in the evening, well connected by train to Naples center. I was worried about the noise (room overlooking a fairly busy road) but excellent soundproofing and very few cars drove around at night. Very kind staff.

Nothing comes to mind

High quality morning coffee made just for you on, tasty breakfast, friendly service and very cabable cleaning staff. Nice scenery from the balcony and pizzeria downstairs. Metroline 2 leaves from Bagnoli and Cavalleggeri (1km there from the hotel) and takes you to centrum every 15 minutes. Worth of every penny!

Noisy neighbours next door who yelled at night and maybe sometimes sounds of traffic from the street. But you must remember: Napoli is full of life...😀

Staff are friendly, rooms are clean, right next to the best pizzeria in town, beds are comfy and rooms are big.Location is right next to a rail station.

Location is right next to a very busy road and rail stations that are very loud.

Great location right beside the train station, very easy access to Naples City centre, Lots of restaurants and cafe's within five to ten minutes walk. Super friendly and helpful staff.

A restaurant on the premises would be a plus for those evenings it rained or for late arrivals.

Very good location of the hotel, good breakfast, clean and spacious rooms. Friendly staff, we felt safe. The hotel is 50 meters from the train station, opposite the hotel there is a large grocery store. I recommend it to all tourists and travelers.

Nothing.

Very close to the train but I didn’t hear it. There is a small supermarket right in front of the hotel. The parking was great. In the same building one of the best Pizzerias of the whole of Italy has one of their restaurants. The breakfast is better than expected, I really loved the salty multigrain Croissants.

The hotel is not easy to get to if you come by car, which is a challenge by itself in Naples

Perfect stay near Naples if arriving by car (safe, private parking on spot). Next to the hotel is a train station and it only takes 15mins and costs 1euro50 to get to the centre of Naples. The hotel is very well kept, room was clean new and beautiful. Breakfast was very good too.

Women checking us in could have been more welcoming. Didn't offer any tips on Naples or how to get there.