We had a very comfortable room with a queen size and a twin bed. The rain shower had great pressure and lots of hot water. Air conditioning was excellent as well as WiFi and tv. The staff was very helpful and happily answered any questions we had about how to get around in Pompeii and good restaurants. There was a lovely little garden where we winded down our days with a cocktail prepared in the bar. Breakfast was more than adequate and the bonus was that it was 2 blocks from the train station station and a 15 minute walk from the entrance to the archeological site of Pompeii

We liked everything about the Hotel Diana and will definitely recommend it to visitors to Pompeii

The location is excellent, the room was really comfortable, great shower. Parking is easy and safe, close to restaurants, Pompei ruins and the main square, we lived our stay here and highly recommend. Also the Staff were incredibly helpful and kind. Especially I want to thank Claudia who helped me solve a problem with a Ticket we had received for a toll, she spent at least a half an hour helping me and she really did not have to, but was kind and caring and I will never forget her generosity of spirit, it is people like Claudia that make the world a better place. We will absolutely book again in our next trip,

Nothing it’s perfect

The staff were lovely, very helpful and spoke very good english. The hotel was very nice with a lovely garden and terrace. The location was perfect for accessing the ruins, and local bars and restaurants - everything within easy walking distance, and only a stones throw from the train station.

The only criticism would be the noise within the bedroom. It was as if guests in adjoining rooms were in the bedroom with us - paper thin walls and hard tiled floors resulted in us hearing every conversation and movement from others which did affect our ability to sleep, so ear plugs are recommended. This was a real shame as otherwise it would have been perfect (we were on 2nd floor of the new part) so we would stay again but take earplugs with us to overcome this flaw

We love this Hotel. We have stayed here before. The location suits us for both the closeness to the station and the centre of Pompei. Breakfast is always fresh and they are so good at accommodating our quirky need for tea. The staff provided us with a kettle for the room. One of our favourite pleasures is to sit under the orange and lemon trees (helmets are not provided lol) a sip a cool drink. The staff are so friendly and make a lot of effort to engage with their guests. Thank you all.

Nothing

Excellent location - everything was within walking distance (restaurants, shops, train station, Pompeii Ruins, etc.). The hotel itself was lovely. The rooms were very clean and spacious. The staff were extremely helpful and attentive with any requests we had (booking airport transfers and a trip to Mount Vesuvius). There are many options for breakfast and a small bar at reception for drinks during the day. We will definitely be returning!

Nothing

When I tell you how amazing this hotel location and staff were, I am not exaggerating! I did a solo backpacking trip from Italy to London. I am not paid by the hotel nor booking.com, I am just giving an honest review. The front desk employee named Claudia went above and beyond to help me get from Pompeii to London. She 100% deserves a raise on how helpful she was in helping me to get to where I needed to go. She was so kind and patient with me, she looked at so many options to get to London, looking up trains, flights, and busses for me. Calculated the times to ensure everything lined up. Found me the cheapest way to get to London and sent me on my way. Maybe the rooms are a little old fashioned, but they were very clean and the hotel itself was very nice. I would 100% stay here again and will highly recommend this hotel to all my friends, family, and strangers who are heading to Pompeii! Thank you so much Claudia! You truly made this trip and experience great!

the rooms can use a little updating, but honestly, nothing bad.

Everything about Hotel Diana was fabulous: super clean, courteous and helpful staff, bedrooms a good size with very comfy beds and bedding, excellently situated for getting to the Pompeii sites as well as restaurants in the evening. Not planning to go to Pompeii again in the near future, but if / when I do, I will certainly stay at the Diana again.

Nothing - it was an excellent hotel in every way, and very good value.

The rooms were comfortable and clean. There was a problem with heat in the bathroom at first, but they jumped right on that and fixed it. The back garden is a lovely place to sit and relax after an exhausting day of hiking around Pompeii.

The entrance to the parking lot is very narrow, and cars parked on the street make it impossible to approach it at a good angle. It’s fine if you have a very small car. Our full sized van for the family made it very difficult. Fortunately, there are two or three spaces on the street in front of the hotel.

Very well positioned for all the major sites - just a 10’ walk to the ruins. Very quiet and peaceful but within a couple of minutes of all the restaurants and bars. Staff were excellent - always helpful and smiling, even offered us a slice of special Easter cake to taste. Room was comfortable. Breakfast was plentiful. There is a lovely little garden filled with orange and lemon trees out at the back where you can sit.

No real issues.

Location was perfect for our plans to explore Naples, Herculaneum, Pompeii, and Sorrento. Easy train access to these locations and we could beat the crowds coming in from Naples. Good breakfast selection maintained by attentive staff. Reception staff were helpful with taxi arrangements and general local advice.

I think this is just a normal thing in hotels in Italy, but there is almost no space in the bathroom to put your things. I advise bringing a hanging toiletry bag to help with this.