Location is perfect. Facilities clean and beautiful. The staff were lovely. When we arrived we discovered we had no electricity (no aircon) in our room. They kindly offered us a new room which ended up as an upgrade. This was so greatly appreciated as we had just finished our first day driving on the opposite side and our hire car overheating, we were exhausted. We stayed 6 nights, breakfast was delicious, Pool was clean with amazing views and room was comfortable.

Nothing.

The front desk support was exceptional. The hotel is beautiful with a lovely view. The room was clean and spacious.

There is no parking. Do not follow google directions. The restaurant and restaurant service was not good. I hope it improves and they hire help because if the restaurant was functional and good it would make this a wonderful place to stay. There are a lot of steps in and out, like everywhere in Spello, so if you have mobility challenges, this is not an easy hotel for you.

Very clean, comfortable bed, outstanding breakfast, pleasant and helpful staff, excellent massage, a large terrace to enjoy the beautiful view. There’s a spa area and swimming pool too.

It’s unfortunate that there is no longer a restaurant in the hotel, because there are not many restaurants close by and some were closed. In winter, this is an issue. It’s far on foot from the station and the pillows are hard (common in Italian hotels, it seems).

Great location. Rooms are very nice. Good breakfast.

Staff was stand-offish. No elevator makes getting to rooms with luggage very difficult for older people. Parking to unload luggage can be difficult. Hotel Parking is expensive. No staff to assist with luggage.

The rooms were very comfortable, 3 rooms were booked and 7 guests and all very comfortable, staff at breakfast accommodated our needs. The staff overall very helpful especially with helping us arrange taxis on a number of occasions. Some of the our party also used the spa they said it was amazing

Fantastic location - perfect for doing Via San Francesco. Great swimming pool. Very friendly, helpful staff, and fabulous breakfast. Good sized room with terrace. Outstanding views over the Umbrian countryside.

Nil.

Nice room, nice view, nice location

1) Staff refused to open the patio umbrellas on a lovely sunny day. 2) Nice Hotel but could do with a little updating. It's looking a little shop-worn.

Overall good experience, great location in a suggestive building.

Breakfast options could be better, not a lot of variety. The panoramic swimming pool is scenic but a bit small, it can be overcrowded at times.

This place is amazing! Lovely relaxed place to stay. Lady at reception helped with all our transport needs using the lovely local taxi driver. Ideal location to venture out into the town for some lovely food or local products. Close to Assisi and wine tasting areas. The room was great, had everything you needed in it. Pool was just amazing with panoramic views. We were down at the pool side just after breakfast, no booking needed or anything.

Can’t fault it

Staff were all super friendly and helpful. The pool is small but perfect for relaxing after a long day. The room was clean and the bed super comfortable.

The only downside was breakfast. Products were old, cheap and stale. Was a real let-down as everything else was great.