We had a lovely stay at this hotel. The location is very central, making it easy to explore the city on foot. The reception staff were extremely attentive and welcoming. You can clearly see that the hotel management cares deeply about guest satisfaction—every effort is made to ensure people leave with a smile. The rooms and common areas were very clean, and we especially enjoyed the breakfast, which was both delicious and served in a pleasant atmosphere.

One thing to note: the hotel seems to be very popular with families, so there are a lot of children around. This might not be ideal for couples or guests seeking a quieter experience.

The breakfast was gorgeous, really an amazing spread of fresh and local ingredients, and dried fruits and müesli, and a juicer, and an omelette and crepe chef -4 kinds of butter. Really amazing! Warm reception and friendly staff. The dinners were also great - as parents to 2 kids, we usually go for simple restaurants with kid-pleasing fare - but the dinner menu was truly fabulous, gourmet chef style, amazing choices where everyone could find something delicious and to their tastes, and a wonderful salad and appetizer buffet to accompany the dinner menu. And the kids had nice simpler options as well, and then could go downstairs to the playroom and let us enjoy the rest of our courses. The family room with a special kid bedroom was just what we needed, and the balconies were my favorite - unbelievable views. The pools and saunas were also wonderful - easily accessible even by elevator, great for my parents who were with us - the indoor pool is not huge but was just right for us to play and swim a bit with the kids, and even in October we could swim in the heated pool outdoors. (One is heated, one is not). I loved the gym - always makes vacation feel a little better when I can get a few workouts in. I didn't make it to the yoga hour, will have to save that for next time! Thank you guys for a lovely stay, our first time in South Tyrol and we will definitely be back!!

That I couldn't sit there all day and just eat? But seriously: I can't think of anything. The village is so cute, public transportation seems reliable and sufficient to get there and out for day trips. We were there by car.

The staff went above and beyond everyday of my stay. They spoke in English and Italian (and of course German). They helped with directions and ordering a taxi. They have my highest recommendation for any hotel I’ve stayed at in Italy.

As an American, they have AC and when they take you to your room it is cool already.

Modern room with A/C and balcony, decent location with outstanding view over Merano, good garage parking (important in such a places!), very centric location. The pools are a bit small (10-12m long), so easy get crowded, but otherwise plenty of space for sundecks. Staff is excellent, caring and service oriented. Food on the dinner is excellent too, with mix of fine dining menu and easy grabs for kids, plus appetizers and cheese buffet.

The breakfast is some that not on the same level as dinners - limited a'la carte choice, and buffet is also not that broad selection.. you won't be starving, but many places do it better. The lunch experience is strange - very limited, and feels like almost hotel isn't expecting you to eat there.. Overall, while being high quality, it felt to me more expensive than similar places in Sudtirol or in Austrian side of Tirol, so price / value perhaps could be improved.

Location great! Good dinners reasonably priced. Staff exceptionally friendly and welcoming. Very thoughtful marking of my birthday!

Such a fresh experience. Great location, fantastic views, superb dining (really!!), and above all a friendly and warm atmosphere. Somehing really unique!