From the minute we arrived at the hotel the staff were friendly, full of information about the facilities in the hotel. We were given an upgrade to our room which was fabulous. We initially booked for 3 night stay but ended up staying for 5 due to the location of the hotel and the 5* staff from the reception staff to the breakfast staff and the immaculate cleaning and cheerfulness of the room cleaners. We would highly recommend this hotel, it is full of character and charm and would love to visit again if ever we come to Italy. And, the breakfast was always excellent. A big thank you to all, you are a great team.

Nothing

I did like how the entire staff from the receptionists, to all the service personal and the Barkeeper interacted with us. You were treated like family and they showed a sincere interest in you and helped you when it was needed. This is exceptionally nice and really appreciated. It was our second stay and a very pleasant experience.

It was all very good

The room was excellent with a lovely little balcony. The staff couldn't have been more helpful. The breakfast was amazing with so much choice and the light lunches were perfect. If we are ever in this area of Italy again we will definitely stay here.

The hotel is just off a main road and our room overlooked mainly the car park but then this wasn't really a huge issue for us since all of the positives far outweighed this very small negative.

All of the staff were really friendly and helpful, especially Luciana who is great! It’s a lovely laid back hotel with a comfortable lounge area and a nice intimate pool area. We had an allocated parking spot which was nice and easy, and it’s close to the beach, bars and restaurants, with discounts at some places for those staying at the hotel.

Nothing

Firstly it’s a beautiful building, the hotel and pool were immaculately clean. The staff are so friendly and helpful, breakfast was always delicious with a large selection of pastries, cold meats and scrambled eggs available. The light lunch was good too. Our room was pleasant and the beds were extremely comfortable and it was cleaned daily. Location was perfect for dining out and the beach. We also took advantage of the free pushbikes.

Honestly nothing!

The staff was incredibly friendly and helpful – shoutout to Bianca who tried to accommodate our needs to make our stay as comfortable as possible. The swimming pool is a little jewel!

The pram of our baby couldn’t fit in the elevator, which was a bummer as we had to detach it and reassemble it every time we wanted to go downstairs. Good thing is they gave us a room on the first floor, next to the swimming pool exit so we had an alternative (shorter) option to go out.

The hotel was beautiful in a fabulous location. The town is filled with amazing restaurants, just one street back from the beach, with everything you could possibly need. The hotel itself is stunning, very relaxing and the staff are outstanding! Particularly the bar man!!!

Other than the rooms being a little dated, which didn't bother me in the slightest as they were comfortable and clean with good amenities, I couldn't fault it!

We loved the hotel, gorgeous pool and lovely staff. We took the bikes out one day and that was fun. I would definitely stay there again; loved the art-deco style and there was something quaint about the place… got to know who was who around the pool as it’s a small and intimate hotel. We were going to the opera festival and a private bus stopped very close to the hotel which was a big bonus.

It was a bit pricey but a memorable stay. Also some distance to the train station…

It was my first visit on seaside in Toscana area and i have choosed this hotel due to history of the building and closeness to seaside area. and it was right choice . It has pool enough for the guests which want spent time by his own plus perfect bar till midnight . The whole athmosphere of that place and hotel revokes memories from movies about liges in 30 s in Agatha Christie style . It is worndeful place and close to Viareggio through famous promenade to Art Deco buildings which still keeping charm of Puccini . And fantastic sea food menu at each corner . Something which you can get only in Italy and put into your heart forever

Very nice hotel. Super nice staff Very good breakfast with perfect cappuccino

thin windows/not very isolated for sound, so motorcycles, traffic noise etc could easily be heard. Especially during evenings and (early) mornings.