We absolutely loved our stay at the Cambridge Hotel! The staff was incredibly friendly and welcoming, always ready to assist us promptly. Their helpfulness was invaluable, especially since we don't speak Indonesian. Most of the staff members were fluent in English, making communication easy for our family. The breakfast buffet was a delightful surprise. The food was not only delicious but also beautifully presented. We thoroughly enjoyed every dish, and the clean and inviting atmosphere made the dining experience even more pleasant. The hotel's strategic location is a major plus. Its direct connection to the mall makes it incredibly convenient for guests, offering easy access to shopping, dining, and entertainment options. Hotel just in the heart of city. The hotel staff went above and beyond, even accommodating our early check-in request. Their exceptional service and warm hospitality made our stay truly memorable. We wholeheartedly recommend this hotel and extend our sincere gratitude to the Cambridge Hotel for such a wonderful experience.

We didn't dislike anything, however, we wish their sauna and jacuzzi were operational.

Breakfast was excellent with many good choices. Love the porridge! The restaurant view was a plus. I love the connection to the mall. Lots of restaurants as well and just walking distance to another mall. The check-in staff were polite and lovely. The rooms were clean.

Leaking on both our bathroom and also my sister's room. This could be maintain better.

The location is excellent, staff and service is fantastic and the breakfast buffet was exceptional! This was our second stay, once before COVID and once after and we were not disappointed. All of our expectations were met and the room was so comfortable.

The pool opening hours are only until 7pm

Front desk & concierge warm and helpful.

Breakfast quality average. Wanted sunny side up for two but they ran out of eggs. Waited for a good 45 mins!!! They do not replenish food fast enough.

Location and Mall just right next to the hotel. Direct Entrance.

Bed not as good as my expected. (Before pandemic we stayed several times in this hotel maybe that time the bed still quiet New).

The location with malls close nearby, hotel facilities and excellent breakfast. Nice.and professional staff

the room is quite spacious the receptionist is friendly and my room directly faces the view of the city of Medan

strategic location

i don't have dislike

Very good location in the heart of Medan city. Close to everywhere. The room is good and clean. The breakfast is very good. A lot of varieties

Just pleasant & convienience

The lift was a little slow moving