We spent a few nights at the wonderul Karam Palace hotel in Ouarzazate. The location is fantastic, near the Taourirt Kashbah. Life music druing the evening. We wanted to change our room for some more privacy, it was no problem at all, we could choose from 3 different rooms on the 1st floor. The rooms are recently renovated, have a good bed and a great shower. All the staff members are very friendly and helpfull, they made us feel really welcome! We want to mention eveybody form cleaning ladies to management and also mr. Saleh of the wonderfull breakast and diner buffet for the excellent service! If we visit the south Morocco again, we definately want to stay there again! Marjolein en Jeroen, The Nethherlands

The hotel outdoor amenities are great: beautiful garden and great swimming pool. Very pleasant to stay and chill around. Private parking available.

It is an old hotel. It feels very outdated: furniture, showers, air conditioning, hair drier...There is a lack of maintenance in general (except the pool and the garden which are great). IMPORTANT: THE FOOD IN THE RESTAURANT INSIDE THE HOTEL IS REALLY REALLY REALLY BAD. Tasteless and very expensive.

Location, food , pool, Downside phones in rooms not connected so you could not call for services !!!! Had to walk to reception to get service

Very good dinner and breakfast. Mr. Salah was always looking for us and did an excellent job. Also Khaoula in the reception, very kind and professional.

Don't remember...

I'm thrilled with my vacation at the hotel. It was incredibly nice, clean, and innovative. The staff was exceptionally kind and helpful.

Hotel staff was great, specially Khaola at the reception.

The rooms are a bit outdated for this price and the matrasses are rock hard, but the pool is great and the staff and service was very nice. They have some older waiters that really give service like they did in the old days. We accidentally double booked (once on the business and once private) and they were very helpful fixing that for us.

The hard matras and the fact that the cleaning staff left our room unlocked all day (at the poolside) with all of our valuables in the room.

The location room was clean, and there was lots of space outside.

The room was dark, and the shower was broken. There was no light throughout the corridor in the evening. The water at the swimming pool was freezing cold . The price for the dinner - 200 dirham per person ( very expensive) - the food was bland - just two options from buffet , even for bottle of water you needed to pay separately ( in any coffee shop or restaurant in Morocco you get water free).

The location The police van permanent outside

The bed was mike concrete There was works going on The food was average

The location is good

A bit disorganised