Neat, pleasant hotel, reasonable price, perfect location next to Kashiwanoha station. Everything worked well and the staff were super helpful. Room cleaning was daily and impeccable. There is a great onsen to unwind.

Two things (though I gave them full marks anyway since everything else was so good). 1. The ceiling lights are awful. Harsh spotlight aimed directly at the bed, whose idea was that?? Couldn't use it and had to manage with the bedside lights. 2. Very little storage. The tiny closet space has five hangers but no shelf. One bedside table has a drawer containing a safe, the other one is just solid with no drawer. There's a pair of small shelves but they contains coffee cups, ice bucket etc. Just a little more space would have been so useful.

My sister and I had a twin room with balcony for 5 nights. The hotel has excellent location for transport and shops. The rooms are well equipped with lots of useful accessories. The lobby area is very attractive and comfortable . The staff were most helpful and efficient throughout our stay. We had a very nice breakfast in the cafe every day. We really enjoyed every minute of our stay and highly recommend this hotel.

We liked everything. One comment only that there was not an insect screen on the balcony door and foreign guests may be advised not to leave the door open long.

Staff were great. Exceptional service! People at front desk were very nice and definitely I don’t see this in US. I asked luggages to hold after checkout and they did and I’m so impressed for the service. And also areas are safe area.

Room was little bit smaller side. The other Mitsui garden hotel had spacious room but location wise this place is better

The room was a good size and had a very good-sized desk to work from. The hotel in general was a comfortable space to be in, especially the lobby area. Loved the onsen. The restaurant satisfied both Japanese and Western food cuisines for breakfast and served up good Italian food too. The staff were very friendly and accommodating.

Mitsui Garden is always a firm favourite when I travel for work in Japan. It's clean, comfy, bigger than most hotel rooms and has a very nice environment. In Tokyo the Mitsui Gardens are always a bit out of my price range, but this Mitsui Garden was reasonably priced for the night.

It would be great if there was a hotel bar. Travelling for work often means that you work long hours and dont really spend anytime in the hotel. It is always great when there is a bar for you to go to after work that is open until 11 or 12pm, so you can unwind before you go to sleep.

Hotel is beautiful. Rooms are huge and spacious, bed comfortable for Japan standards, peacefully quiet, breakfast well stocked, staff were lovely. The onsen was very nice, indoor and outdoor, and they have a good selection of shampoos and conditioners. Will book again for sure.

The public spa was good The bath in the room was big and comfy The room was big, good furniture Has a balcony you can actually go out into

Does not come with laundry supplies (for example laundry powder for the included washer/dryer) Very limited kitchen supplies despite available kitchen

Great location, modern and very attentive staff

The breakfast was ok but pretty pricey for what’s offered. More variety would have been appreciated.

Strongly recommended to me for my visit to IPMU. Great location - right next to Kashiwa station and about 10-15 min walk to IPMU. Very clean and nice room. Has public bath (onsen) in hotel, although I was too jet lagged to use it. Nice/helpful staff. Good value.

Breakfast not included, but there is on-site restaurant (about 1300 Yen for buffet).

Perfect hotel for a business visit in Kashiwa-no-ha (e.g., for visiting the University of Tokyo campus). Location close to the station is very convenient, and the onsen is very pleasant!