Plenty of facilities. Beautiful recreation area to chill and meet other people. Toilets and bathrooms were clean and tidy. The shared bedroom had a nice Japanese touch to it and was very comfortable. The breakfast selection was great. Eggs and toast or cereal and juice coffee or tea.

Just a minor inconvenience with the laundry. There is usually a queue as there are two washing machines but only one dryer. An additional dryer could help with this.

I was initially skeptical about staying at Tsugaike seeing how the "main" resorts Happo-one and Hakuba 47 are quite a distance away. However, Hai Lodge was everything that previous reviewers had said. Tsugaike is a wonderful resort with many different terrains that would satisfy most people. The place was very well-maintained and clean. Josh and Victoria were wonderful hosts. Overall, I enjoyed my stay at Hai Lodge and will definitely stay again next time!

Nothing.

Amazing hostel! If you are looking for a chill and fun hostel in Hakuba definitely stay here! You get amazing value for your money. The location is Amazing! Is just a couple minutes walk from the slopes and rentals and have a little convenience store in the corner of the street. Also super close to public transport and they offer private shuttles aswell which were super handy. The installations are great! Super cool chill social area with a pool table, driying room for your boots and ski equipment, very nice kitchen equipped with everything you could possibly need for cooking, very cosy rooms with super confortable beds, clean nice bathrooms and a super convenient laundry. The staff was definitely the highlight of the place. They were super accommodating and helpfull. Every single staff member was super friendly and welcoming.They created a super homey environment. The owner Gavin was great to deal with. Special thanks to AG that went above and beyond to help and also Will, Adam and Andy and for making the stay great!

I can't think of anything I didn't like, I had an amazing experience.

I honestly booked this place because it was cheap and it turned out to be probably my all time favourite hostel. Such comfy and chill vibes and surprisingly well catered for a little place. The location is perfect too. Right near the main lifts for Tsugaike resort which is imo the best hill in Hakuba Valley. Definitely will be staying here again next time I'm in Hakuba.

I've stayed in a lot of different ski accommodation! This one is by far the best! The crew is second to none, such a nice gang of friendly and caring people! The shuttles to the ski resorts and free shuttles to the Onsen made it the perfect place to stay! Breakfast was perfect as well! Immaculate vibes! Will be back!

Everything was top notch

The complimentary breakfast was simple but nice, there are eggs where u can fry in ur own favourite ways. We fried some eggs to eat with the toast and it was so good. We had some cereal and granola with milk too, we truly enjoyed our breakfast.

The shower upstairs would turn hot and cold while showering which was a nuisance, good thing the downstairs bathroom was functioning perfectly fine so we used the bathroom downstairs.

Hai Lodge was epic - lovely staff, great vibes all around. The pool table room has mad speakers and always a good time after a big day of stoke on the slopes. Met a lot of legends so definitely would reccomend this for anyone travelling solo. Also a short walk to Tsugaike Kogen resort which has good runs for beginners as well as an epic advanced "DBD" area with sick tree runs and deep pow pow. I will be back at Hai Lodge one day soon!

The location was perfect! We stayed in winter during the ski season so there were plenty of shuttle services to help everyone get around. the staff were all so lovely !

Everything at Hai Lodge exceeded expectations and represents great value for money. The staff go above and beyond to ensure visitors feel welcome and at home. Great location to the Tsugaike Gondola and offer cheaper lift tickets! By far the best Hostel accommodation I’ve visited and will definitely be returning !

Make sure you bring cash - no atm in Tsugaike.

. Room was spacious . Bed was super comfortable . Location . Hostel vibes . Breakky

There was a very old guy that stayed in the room and it was super awkward, they could have a max age, this guy was in his late 60s and he was very weird