Catherine at the reception desk was helpful in every way and was kind enough to speak in English with us. The Happy Hour was such fun; we met and enjoyed our welcome beverage with atheletes (university baseball team) who were also guests. The buffet breakfast was the best we’ve had yet in Japan! Especially the hot pot soup. The ladies overseeing the breakfast took pride in their work and were very attentive, making sure everything was replenished and tidy. Superb coffee; we missed strong black coffee from home and were pleased to find it here! Netflix available on large TV in our room was a plus. And, wonderful shower with good pressure and nice, very hot water! Catherine gave us a good view of the city too.

Our room was a bit dated and there were molly holes in the wall of the bathroom, which made it feel “tired” … the refrigerator made some strange noises throughout the night also. Minor issues, of course.

They have 24/7 coffee in the lobby! Free parking across the street. The breakfast is very nice and everything you would want. The room had everything you would want and maybe more . . . Like the TV and telephone in the bathroom. My room had been renovated and the bath was large with a separate glass shower and separate tub. Marble tile on floors and wall and granite/quartz countertop. I was pleased to see a wardrobe to hang my clothes, a desk, a separate “tea” table with two chairs and a nice balcony with sliding doors and a good view from the 9th floor. (I did get an upgraded room). I liked the authentic “retro” vintage decor in the lobby and dining room. It was like a hotel in the movies from the ‘50s with great soft music. Very pleasant.

The staff was very nice, but English was a challenge for them.

Comfort, convenient, kind, not bad breakfast.

The air conditioner in the bottom room cannot against the hottest temperatures.

The staff was friendly and it was quiet.

The breakfast menu was disappointing.

Bathroom was large and well-equipped with a separate walk-in shower and sizeable bathtub. There was also a TV, which we didn’t use, but was interesting. Breakfast was quite nice, but mainly a Japanese-style offer.

When we arrived at our room, we were surprised that it had only been made up for 1 person, so had to call and ask for more towels etc. Shower floor can get very easy to slip on when wet, I slipped once and nearly fell, but can imagine it would be quite dangerous for a guest older than myself. Also, I was sure that it was advertised on Booking.com that the room had a veranda terrace, however it was sealed shut.

Breakfast as well as a free drink (including alcohol) and snacks in the bar after 6pm we’re all included. The scrambled eggs that I had for breakfast were great!

When we arrived there was ceiling debris on the steps up into the hotel and the glass doors and windows were so dirty, I thought the place looked like it was closed down. Room was dated and needed some renovation.

Ventilation was good and the room was spacious.

It was cold. Individual heaters did not work.

The Female staff member was extremely helpful.

The property is very old and looks tired.

Breakfast was okay and location was good too!

The hotel room is in need of major renovation! It's just like you step into a time capsule, about 30-40years ago! It's old and everything needs to be upgraded.