I've never given out a 10 on this site, but if I can't do it now, what am I doing? The staff were friendly and organised on check-in, and the lobby felt colourful and friendly. The room contents were standard, but the decor felt cosy and the bed and pillows were better than I expect from somewhere like APA. The breakfast was very nice quality, I wish I'd had more time to enjoy it before going. And last but definitely not least, the price was great. Thank you!

It's hard to find something bad to say! But I had trouble getting to sleep with the random lights in the room. The clock built into the bed-head had a bright display I had to cover up, and one of the outlets had flashing multi-coloured LEDs I also had to cover with something. If you have blackout windows, can you do something about the room lights?

Overall quite good. Had a lot of complimentary things like happy hour and breakfast included, although both have a kind of strict time-frame so plan around it if you want to try it out. Staff was very friendly and helpful. Laundry detergent from the coin laundry was insanely good, got rid of all of my stains in one go!

The shower area was alright, but the water pressure wasn't very strong. Can heat everything else happening in your floor quite clearly: doors unlocking, people talking, etc. Still, good value for price

Staff were exceptionally friendly and polite. Breakfast was great and there was even a complementary drink on the first day of arrival. The location was also great. I loved your wonderful country people and food. I would definitely come back to Japan! Kind regards, Maka Alsandia

There was actually nothing not to like, it is just that room was smaller than I expected. It was enough space just it was smaller than I expected. That is all:)) And I suppose it said how big the size was so there is nothing to complain about

This hotel is in a fantastic location and within walking station of Hamamatsu Train Station. The staff were very friendly and helpful. There are lots of different restaurants in close walking distance and the area is very safe. Breakfast was supplied downstairs and was OK. This hotel was the best value hotel we had in our 3 weeks in Japan. I would definitely stay there again.

The staff are awesome. The location is excellent. I love their happy hour and Japanese breakfast.

The room we had had some maintenance issues. The air-conditioner dripped on the carpet in front of the door and the bathroom, so you end up with stained carpet and wet feet. The bathroom is a pretty high step up, so it's easy to slip and fall with wet feet. Be careful!

The room I was had a problem with the water, the staff changed the room immediately 🙏

I would give 10 stars if it wasn't for the small blood stain in the sheets. I only realised in the morning after, otherwise I would have asked for another set of sheets. Anyways, I don't think you should have sheets with stains, no matter how small they are.

I enjoyed my stay in this hotel, very comfy, and staff is nice and friendly. Room was a bit tiny, but that is common m2 for business hotels in Japan. Bedding was great, air-conditioning was perfect. Very stylish and delicious breakfast, you get both Japanese and European cuisine. And Coffee machine, of course.

All good.

Free alcoholic beverage at night and free breakfast. Very comfortable, very large beds. Friendly staff. Easy check-in and check-out. Less than 5 minute walk to the Musical Instrument Museum.

Carpet in the room had stains, but that was only noticeable because they used a very light tan carpet.

Short walk to the train station and downtown. Excellent value for money. Good Japanese breakfast, and lots of it. Comfy bed and quiet room. Clean towels everyday. Lots of toiletries, if you need them. Free drinks and sweets.

Could do with a proper mixer tap in the bathroom.

Location was great, really close to the main bus station and train/subway stations. Close to great restaurants and shopping mall. The room was clean and comfortable, with several amenities available by the front desk. We were even able to borrow an umbrella. Breakfast was good with different options available.