Spacious resort-style hotel with many facilities (table tennis, anyone?). Large and varied onsen, including lovely open air ones. Extensive buffet breakfast and dinner offerings are supplemented by chef- prepared on-the-spot extras - despite rapid FOMO guest plate-loadeing, the staff kept the dishes replenished. There's a Lawson outlet at the T-junction below the hotel. Also, for guests not travelling by car, a few mini-buses per day run to / from Ebino Plateau using bus stops also on the main road below the hotel. Hope you encounter better hiking weather than I did in late November.

It's a big hotel, More than 400 rooms! It's main attraction is the onsen, and the onsen is certainly versatile with a number of different pools and stations. Apart from the onsen there is a not a lot to do in the area. I had hoped to do some walking and hiking, but there are limited opportunities. They have a buffer dinner and breakfast. It's OK, but there is a bit of overlap between the two. And the same from day to day. The room itself was spacious and by opening the widow, it was possible to keep the temperature down at night.

The place is showing its age and the rooms could serve from being refurbished. This is particularly true of the bathroom of my room, which was a little shabby. The lightening in the room was not optimal There should have been a reading light for the sofa corner. Beware that if you like to sleep long in the morning, this is not the place for you. At seven there is quite a bit of chatter in the corridor of people on their way to take a hot bath.

Good location close to the bus stop for the airport as well as the bus stop for Ebino Plateau, etc. About a ten minute walk from Maruo Falls and Senjojiki, and right next to one of the entrances to the Forest Therapy Road (highly recommended). Excellent breakfast and dinner buffets. Wonderful onsen, especially the rotemburos, which have the same beautiful milky blue water as Maruo Falls. The onsen is also open practically all day, only closing between 9am and 11am as well as after midnight. Spacious 12-mat room and balcony, with a view that includes Sakurajima on a clear day. Quite a bargain price, considering all it comes with. I can’t wait to return.

Too hot. You can turn the heat off in the room, but the heat from the genkan and bathroom still bleeds into the room. I had the sliding doors open, so that cooled it down. However, I was fortunate in that the wind was blowing away from the hotel while I was there. Otherwise, the room could have been full of the sulphur smell of the hot springs below.

- non Japanese English speaking staff. They are helpful and polite, in a way more polite than the local staff. - Special thanks to a Vietnamese lady who works at the front desk. She helped me to communicate with an omakase restaurant which only accepts phone booking at the last minute. - plenty of parking space

The sulphuric smell is so heavy that we can’t open the balcony door for some fresh air

Very good service overall. Great selection of food for both breakfast and dinner buffet

one of our room was not so well-prepared, they forgot re-stocking yukata and onsen towel. Even after I complained, no one showed up to check the room again. We wish the hot spring was hotter but perhaps this is personal preference

Rooms are great. We got the rooms with open air bath which was superb. Love the buffet dinner and breakfast although there was time limit for the dinner. Food comes with great variety and good taste. Public onsen is huge and offer wide range of bath to choose. We enjoy the outdoor bath and the mud shower most.

There are quite some stain (maybe from the minerals?!) inside the onsen area which appeared dirty.

Being able to wear Yukata to dinner was a unique experience for us and we loved it. You were able to accomodate us all (4) in one room comfortably, with parents on the beds and grown up kids on the futons.

There were some surfaces that weren't 100% cleaned. A little more attention to detail would be good - but I am being very picky.

A popular hotel for staycation. Good breakfast and dinner buffet with variety. Best for family stay with kids zone. Staff clearly introduced facilities of this big hotel. Outdoor Onsen is a plus.

Carpark is full but car can still be parked around the hotel area. Avoid peak hours for checking in/out, onsen and breakfast.

Excellent buffet breakfast and dinner. However the dinner had many dishes of shrimp (which we like but some people don’t) and the next night all the dishes were the same. The onsen facilities were very good.

A gym or workout room would be good for such a big hotel.

Great food and Onsen, also close to the bus stop with great hiking tracks in the local area. We also climbed to the highest Crater lake in Japan.

Could not find any faults it was the perfect destination.