The room was a very nice size, quite big. The hot tub on the balcony was great, but a little small for 2 people. The shower (between the bathroom and the spa) was fantastic. Beds were comfortable but a little hard. We enjoyed the welcome shoju. The staff were very friendly and welcoming. The in-hotel convenience store was great and was well stocked.

The buffet breakfast was OK, but not great. Many selections but OK quality. We couldn't eat in the restaurant for dinner without reserving 24 hours in advance, so we didn't try that at all in the 2 nights we were there. That was strange because the hotel restaurant was huge. However, we found an adorable, small, homey izakaya a 10 minute walk away, near the traffic light, and I would highly recommend that place for a friendly dinner and drinks.

I was not expecting such a beautiful room for the price we paid and with such peace and privacy including our own hot spring bath. We would have happily stayed a week to explore the Kirishima area and use the hot spring facilities at the hotel if we had the time. The views from the hotel were just breath taking and its website photos do not do it justice. Staff very welcoming on arrival. Didn’t get the chance to use other facilities as only overnight stay but noted lots of little free treats such as noodles and icecream at different times of the day. Plenty of Free onsite parking.

Nothing

The setting was beautiful. Smoke from the hot springs billowing out from our bedroom view. You could see it from the small hot tub on the balcony of our room. They have a large breakfast buffet if you want. The personal hot tubs were very scenic. Free Ramen at 10pm. We really loved staying here.

A bit isolated. It was near our family though.

The view of an active volcano from the window and from the hot spring bathtub on the balcony. Extraordinary. Location is also amazing. Easy to arrange a taxi to the national park area or use the infrequent bus service. National park in itself is a gem worthy of a visit, especially for volcano lovers and this is by far the best hotel to choose for this endeavour. All the facilities and amenities were in proper order. Great value.

Breakfast was good. Not spectacular.

Wonderful onsen hotel. The baths were very pretty, with a large public bath and smaller baths for private use. Rooms were large and well sound-proofed. We slept very well here. Located in the beautiful Kirishima mountains. Access is best with a car, but we managed to find a bus which brought us there just fine. We did not try the in-house restaurant, but instead dined at (good) restaurants nearby. There's also a convenience store nearby. Staff was very friendly and helpful. We warmly recommend this hotel.

The staff were helpful and friendly, and we noticed there was also great facilities for those travelling with dogs (though we were not). The room was large, and the hot spring outdoor bath was nice (though not really big enough for 2 people to enjoy together).

All great! 😁

The room was big though we didn't need the extra bed. Enjoyed the private bath, which was easily available at the time when we were there. The free ramen was good.

Not quite sure if there were restaurants nearby but there was only one restaurant in the hotel. Didn't explore enough the surroundings.

Spacious rooms. Loved the private onsens. Meals are Japanese-Italian fusion - a little strange but still special. Excellent breakfast.

We had rooms on the side wing, facing a row of trees rather than the beautiful landscaped gardens and the valley.

hotel was wonderful. room is very spacious even for a twin sharing. the onsen is wonderful with 3 private onsen rooms.

location is better accessible by car or taxi.

The staff are very friendly and helpful, good breakfast, easy parking beside the hotel. Will stay here again.