The onsen baths here are fantastic. I tried both the indoor and outdoor ones, and found that their temperatures are perfect for winter in Kyushu (the outdoor ones have very good atmosphere). Would love to come back to Kirishima for some hiking and end each day with a good soak in the baths here. The breakfast was very yummy (didn't have dinner here this time)

Not a particularly luxurious place. In fact, it's a bit old-fashioned, but it has old-time Japanese charm and is a great little place to stay at nonetheless. The onsen definite makes up for it.

For the price, we were surprised by the food. Especially dinner surpassed by far what we expected. The fact that all onsen are small private baths is also perfect for couples or people with tattoos.

The rooms were nothing special, for ryokans it felt a little small. The real downside to the place is the lack or air condition - and with the sun shining strongly on the place in the morning (and as most older japanese buildings, with no insulation) the rooms and even the dining hall heat up strongly so you'll eat breakfast sweating.

Friendly helpful staff who used translation app to make sure we could understand 24 hour baths so when I woke up in the middle of the night I could go down and soak for awhile. Beautiful breakfast. Private baths so you could use alone or with your family Rooms are clean, facilities and baths are clean. Easy parking.

I can't think of anything bad. I suppose an earlier breakfast before 7:30 or to go smaller item might have been ideal to get out hiking. We could have beat the rain. But that's not a real complaint just a nice things For people who like new and shiny they might not appreciate this place as it's a little classic but I liked that.

Outdoor onsen next to car park so it was necessary to walk out in the cold (1 minute) before getting to a bath. But by gosh the onsen water was hot! After our bath we were so toasty and warm we could have walked around in our yukata for ages! Fantastic location of hotel as next to Lawson and main info area. Good kaiseki breakfast served by genuinely warm and lovely obasan. Friendly. Just opposite a great bbq beef restaurant.

However, room was very small for three people. Bed futon thin.

The staff is polite, friendly and willing to help you with any questions. There are three outdoor hot springs and one indoor hot springs that you can reserve for your private use. The Japanese style bedroom makes you feel like immersing in the local culture. Full Japanese breakfast is also fantastic.

It will be even better if there is a hotel shuttle bus to take the travelers from the nearby train stations because the bus schedule is not that frequent.

The hotel has 5 private onsens, 3 outside and 2 inside. We tried all of the outside ones and there are amazing! Also the staff is lovely. Even with a language barrier they were nice, considerate and caring beyond our expectations. The room was good sized and clean. This is a place to relax and enjoy the nature, peace and quiet.

Some of the quests had supper at the hotel, but when we asked about having food in the hotel (beside breakfast), we were directed to nearby restaurants. We would have liked to have supper at the hotel, but due to the language barrier, the matter was unsolved. Maybe dinner should have been ordered in advance in connection with the hotel reservation? However, there was no mention about this on the Booking.com. Well, after all that wasn't a big problem – there was a couple of good restaurants in the neighbourhood. Also the mattress was quite hard for our taste.

My booking came with private bath and spa bath. Room is spacious for 5pax. Public spa was clean and guest can use privately. Onsen market is beside the hotel. If lucky, with clear sky, can view sparkling stars.

Not advisable to carry heavy luggage. Need to go up the stairs to the hotel lobby. Would be good if some lifting equipment is installed.

Staff here were friendly and helpful. Parking was handy and we were able to check in slightly early. Breakfast was requested early at 7am and they accommodated this for us. Outdoor onsen was nice with cool night air to balance the hot water. Private access was also appreciated compared to most onsen which are public only. Dinner was not provided however we had a good wagyu beef dinner (yakinuku) across the road. Pricing was reasonable at £118 B&B.

Not having our own bathroom was initially a surprise, but we coped fine with using the onsen for this.

Old school hotel but comfortable and clean. Very quiet and peaceful. All onsen are private. Great food! Make sure to get the half-board option. Everything is loving prepared. And the staff make sure you are very well taken care of. Excellent!

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The breakfast and kaiseki dinner were really good. Dinner had different composition on each night and both fish and meat courses were very tasty. The baths were clean and the private bath system worked really well.