Hotel is older and you can tell was something special in the past. The onsen baths were excellent. Multiple family members enjoyed the massage services. Dining buffet was excellent and fun to see most people enjoying their meals in traditional robes after relaxing in the onsen baths.

The room was basically mats on the floor in one crowded room for 5 of us.

The dinner and breakfast buffet was great, with many different options. The hotel is a bit far up into the mountain, so I recommend having a car to get there. The onsen was great after spending the day exploring the area. However, be aware that you can’t use the onsen if you have tattoos.

The baths were super! The room very comfortable. The shuttle was excellent. The hotel was very beautiful.

The buffet was not my preference, but I understand that with the price, a buffet was the best available option.

Food was great and Onsen is marvelous. Definite will stay again. Although it is a very short walk but the hotel provides Shuttle bus between car park.

Not a thing that I can think of. All are good.

The onsen was fantastic and so were the rooms and food

I wish there were more hotel shuttle buses going throughout the day

Breakfast and dinner were both buffet style. We arrived late for check-in but made it in time for the 7pm final slot. Breakfast starts early, last slot at 8:15am.

Breakfast and dinner buffet was great. Good view in Onsen outdoor area.

Good location, Friendly staff, good food and good facilities.

Good size many amenities

Old, needs some refurbishing

The shuttle bus schedule could be improved. There is only twice per day is not enough.

The breakfast and dinner buffets were out of this world!