Room was spacious and in good condition. Supplies were good, from toothbrushes to laundry detergents. Washing machine is a good feature for long stay. It was good they put English translation on most of the devices and switches. Overall it is very nice place to stay.

Double bed was a bit small. We could not get the clothes drying room to work. Stairs were steep and it was hard to get large luggage downstairs. It was quite far away to get to its service centre or station. It would be nice if they could deliver our luggage (or even us) back to service centre as we did not know how to get a cab. They did a good job to send our luggages to the place on arrival.

plenty of space, clean and well-furnished

you have to check in at a different location about a mile away

The room was clean and comfortable. It was actually the biggest room we've had in our trip so far. The luggage delivery service was a lifesaver and the room was cleaned during our stay (in contrast to some of our other hotels which were unmanned). There's also a tourist attraction (Toji Temple) very close by.

It's a little bit out of the way but this is something we knew when we booked. Just wish there was a dish drying rack and more mugs (we only had 3 for 4 people) but again these are very minor things.

The apartment had enough space for us, even to sit at a table together, it was super clean and the beds were comfortable. The shower was really nice, because there was a small bathtub available and you also could dry your clothes in the shower-room, after washing it in the washing-machine.

The translations on some buttons were already falling of, but that was just a minor dislike. A bit weird was how high the shelfs in the kitchen area were, so that reaching the top shelf or things that stood more in the back was quite hard.

The property was completely comfortable , tidy and clean. Excelent location and the staff members great, except one person who treated me in a bad way regarding an inconvenient. Besides that, other member solved my inconvenient perfectly and everything else was excelent. I highly recommend this place. Thank you so much for everything. I will definitely come back.

Room was just big enough for 4 people. Separate toilet, shower and bathroom sink was nice. More than enough towels were provided. Washing machine. Location was ok. 30 minute walk to Kyoto station, to get to the busier Northern side of the station.

Not too many food and shopping options within the surrounding area.

It was a great location and I liked how it felt more like an apartment than a hotel. Nice washing machine. The shower let you adjust to the exact temperature you wanted which I really liked. I would like to stay here again when I’m in the area. There was also a bonus tiny little balcony/space where you can go outside the window that wasn’t advertised but I thought it was really neat lol.

The property was big, in fact the biggest I saw during my stay in Japan. The facilities were great and very comfortable.

The location of the property is somewhat tricky especially if you are carrying luggage and with kids. Though there are buses running which can take you to Kyoto Station. Also they stopped their free shuttle from the station to the respective residences after 4 PM which was a disappointment.

Cleanliness and location

Walking steps noise from 2nd floor all over the night. As it is next to the main road motor vehicle roaring sounds disturbs night sleep.

Near one of the tourist spots in Kyoto, accessible by train, bus, taxi, even by foot. There are many convenience stores around, located by a big road but not noisy.

The bed is not that really comfortable, but it's enough for the price.