The staff were lovely, and they could communicate well in English. I could see Mount Iwate from my room's window. Sunset skies were beautiful. Room was big and spacious. There was a special multi-head adapter to use. USB were all working fine. Bed was clean and so comfortable, and there were 2 types of pillows. Managed to do my laundry, but i accidentally changed my money in the laundry room, thinking it was a coinchanger. Turns out it was a VOD TV card! Luckily the lobby staff refunded me the money, and changed coins for me to use the washing machines. They were very nice and understanding about it. Opposite there were malls, shopping areas. It's a very beautiful place to stay.

We can't cross the roads as there's not traffic lights or junction. There's a underground pass instead. No escalators. So the downside is you'll need to carry your luggage up and down the stairs. There're 3 directions, just keep going straight across and turn right. That'll bring you right to the hotel's convenient store. It's also connected via your room card to access the hotel lobby from within the convenient store.

Spacious for twin bed room. The room is very clean and new. Toilet and washing area are great! High tech with adapters provided.

It is just opposite Morioka station. However must locate the lift, if not have to drag luggage down the underground stairs to go over to the hotel. It will be great if there is instruction on how to locate the lift in the website!

I had a great stay in a corner room on the 14th floor. For the price it was fantastic. Great views. And the staff was really friendly and helpful. Location is obviously convenient as well. RIght across the station with a Lawson store accessible from the lobby. The room layout might have been a bit strange, but it was clean and cozy. The beds and pillows were comfortable too. Even though it was a bit crowded at the time of my stay, it was never inconvenient, and the laundry room was free all the time as well.

This hotel room was spacious and fairly updated, especially compared to other business hotels I've stayed at in Japan. The mattress was firm but comfortable. It was very close to the train station. It's a good place especially if you are just stopping over for a night and continuing your travels the next day.

If you are particular about lighting, it's not great. There were some very bright lights that we couldn't seem to dim, even though dimming seemed to be an option on the remote. Besides the lighting, I can't really find anything in particular to criticize.

The hotel is just 50m from the northern exit of the train station and bus stops. The room is clean and tidy. Even our room faced to the main road but it is stilll very quiet. The bed is comfortable. A convenient shop is just next to the hotel. The staff are friendly and helpful. Very good breakfast which is value for money. The coined self serve laundry services is excellent,

We booked the room with 27m, but it does not look like that size, but it is only a small issue.

A good location right opposite train station. Head out from the station towards the bus station you can see the hotel opposite. There is a busy road to cross but, fear not, there is an underpass to help you get to the hotel. Check in was good with an English speaking clerk. Our room was larger than I expected for a Japanese business hotel. It was clean and comfortable with a wifi which worked well. A bonus was the second floor lounge with free coffee and soft drinks. Also there is a 24 hour convenience store attached to the hotel. At check in we had been warned that the hotel was full and that breakfast would be busy, so we chose not to book it and get supplies for breakfast from the store. Good decision seeing the length of the queue the next morning. Despite the cold weather and the busy road our room was warm and quiet with an interesting view of the comings and goings at the railway and bus stations. The hotel proved more than adequate for an overnight stay.

All good

The location was across the train and bus stations. A little difficulty with the basement crossing and elevators, though, but all-in-all just a few minutes away. Front office staff was confident and sure in engaging with guests, speaking good and clear english. The lady at the front desk, not content pointing to us using a map, went out of her way to personally escorting us to an excellent restaurant serving “Morioka noodles.” Arigatou gozaimus!

It was a very short stay (overnight) and it was heavenly!

The staff were amazingly great and helpful. The check in and check out process was smooth and fast. Facilities were great. Our daughter loved the kids pyjama set and toiletries. Location is perfect, just across the train station. There’s a lawson connected to the hotel as well, very convenient.

Maybe a little more options for the breakfast buffet would be nice.

Amazing beds, double pillows, right across the station with a fantastic view, all the amenities you'd want, clean, friendly, spacious room… You name it, this hotel had it. Will definitely book the Richmond again if it is available.

Perhaps a more modern way to dim the lights in the room? But otherwise absolutely no remarks. Wonderful, spacious hotel in a great location, with friendly staff. Richmond is the way to go in Morioka for us!

Hotel location is super convenient, right in front of JR Morioka station east exit. Room is very spacious and bed is very comfortable. Very impressed with the amenities and also there is daily free drinks available to hotel guests. Highly recommend this hotel to anyone visiting Morioka. You won't regret it.

There is nothing that I didn't like. Everything is beyond my expectations.